"Nice hotel. Our room was clean, and all the employees were pleasant and helpful. Loved the free shuttle to and from the hospital, and also the Irish pub, which had good food and drinks. I'd definitely stay here again.2019-04-14"
"Perfect location for events at Xcel Center. The hotel room was clean and comfortable.2019-03-18"
"Great location. The hotel is popular with guests attending events at Xcel and River Centre. Nice restaurants nearby. Parking could be tight when there were nearby events.2019-02-15"
"Not worth the price, though the view was nice and the bathroom was spacious. We weren't told that we'd have to call to have the room serviced. I called for clean cups and towels and they were brought up, but the dirty cups and towels weren't removed. The room and hallway carpeting needed vacuuming. No hotel information in the room. The employees were kind, and the valet service was excellent.2021-10-22"
"The bath was sub-par, and the hotel food was overpriced, but I had a great stay otherwise.2017-10-19"
"An expensive hotel. Everything was first-class until we tried the Citizen Restaurant for breakfast. The service was slow, the food was cold when it arrived, and we didn't get what we ordered. When I told the checkout clerk, I got a blank look.2017-10-12"
"The hotel was too expensive for what we got. Everything was good except the shuttle left us stranded at an event during the winter carnage. We called 3 times an hour and a half before the shuttle hours ended. I won't stay here again.2018-01-31"
"Nice hotel. The room was clean and quiet. I had a lovely stay.2016-10-09"
"The hotel room overlooked the atrium, which I didn't like. Nice that it had a fridge and microwave, though.2016-06-21"
"Good location and value. The hotel was modern and had character. I recommend staying here.2019-09-16"
"The hotel room was huge and quiet, even on a lower floor. I didn't hear any traffic noise. Valet parking was available, but there was a covered lot around the corner.2017-10-17"
Upper-midscale, smoke-free, all-suite, downtown hotel
1 mile from Xcel Energy Center
8 floors, 210 suites
Heated indoor swimming pool - 24-hour exercise room
Microwave and refrigerator in every suite
Free hot breakfast buffet
Free WiFi
Parking costs $12 per night
Pet friendly hotel
More > - allows dogs and cats only - allows up to 2 pets per suite with a combined weight of 80 pounds - $40 per night pet fee. - Jul 2021 < Less
"We asked for room repairs and cleaning when we left on the shuttle, but nothing was done. The shuttled failed to pick us up after the Wild game. The complimentary breakfast was disorganized, and the food was cold. The on-site bar and restaurant were the bright light of our stay; the service and dining were excellent. Look for a different hotel.2018-01-17"
"The hotel charged extra for Internet access and parking.2016-09-05"
"We had a wonderful stay at this hotel. From the nice room to the cocktail reception and complimentary shuttle to the cooked-to-order omelet and coffee, everything was great. The only negative was that the bed sagged in the middle. Definitely a good experience overall.2016-02-03"
"The hotel was unique, a renovated train station. The room was comfortable. Nice pool area and sauna. Good breakfast and bar with happy hour. The hallway was circular, so best to locate the elevator and stairs. The parking lot was small but adequate.2023-10-30"
"Great ambiance and historical setting. The hotel was short-staffed, but the room was clean. The phone didn't work, and maintenance couldn't repair it. The employees weren't able to answer my questions. The pool area was dirty. No continental breakfast the last day of my stay because the crew didn't turn up, and the floor wasn't clean.2022-04-17"
"Great staff; all the employees were accommodating. I highly recommend this hotel.2017-10-26"
"The 1st room had white powder on the floor, so we were moved to another room. The hotel was being renovated, and there was no hot water for showers in the morning. The beds were comfortable, and the staff was friendly. Good on-site restaurant.2017-08-31"
"Good hotel with clean rooms. I'd stay here again.2019-01-05"
"Definitely worth the price. Nice hotel with friendly employees. Breakfast was good. I highly recommend staying here.2017-10-18"
"Good hotel for the price. The 1st room smelled musty, and we weren't sure the bedsheets were clean. The bathroom door wouldn't shut. We got a room change right away, along with a $15 deduction for the hassle. The 2nd room smelled less musty, but the door was hard to close. Nice lobby and good breakfast bar. The attendant did a great job.2017-08-17"
"The hotel room was clean, the staff was friendly, and the food was good.2016-06-09"
"The location was seedy. The room and hallway smelled bad, and there were bugs on the carpet. The balcony door lock didn't work well. The parking lot had many large potholes. A horrible hotel; I decided not to stay.2016-04-29"
"There was a definitely odor of chlorine though we were 2 long corridors from it in our room; it may have been a cleaning product. Service at the hotel was OK.2016-01-25"
