"The room was clean and good-sized, but we were on the 9th floor and still hear a lot of street noise at night. The hotel clerks weren't that friendly, and we weren't told that we'd have to use our key card for the elevator. 2018-05-29"
"Great place in a great location. One hotel clerk was a bit curt and standoffish, but the others were professional and awesome, and made me feel right at home. The cook was extremely helpful.2023-06-28"
"We had to ask the valet to get our bags and take them up to the room. The toilet didn't flush, and there was no grab bar in the shower. I got wet turning on the faucet. The door lock was broken, and the room decor wasn't calming. We went to another hotel. Don't stay here.2023-08-06"
"The best hotel in town. The staff was amazing.2015-10-09"
"Not the best experience. The hotel clerk was unfriendly; when we called about a blockage in the bathroom, the response was slow and not very diligent. In our 4-day stay, the toilet paper was never replaced. On Sunday, our room wasn't cleaned.2022-09-23"
"Not worth the price. The room was sub-par. The bedsheets were dingy, there was sticky residue on the desk, and there was no iron. There were dirty towels hanging on the shower rod. Parking was expensive, and there was nowhere else to park but the hotel garage.2021-10-26"
"The hotel felt gritty and barely clean, and the exterior wasn't cared for at all. The room was OK but didn't feel fresh. The common area wasn't in good shape. Lights were burned out, and the equipment in the exercise room didn't work well. The staff wasn't terribly welcoming, and breakfast wasn't inspiring. Consider other options.2021-05-18"
"The room smelled bad, and the bed was hard. I ordered a steak at the on-site restaurant, and half of it was gristle. Don't stay at this hotel.2019-04-23"
"Because of the pandemic, several services were limited. Housekeeping was by request only.2021-09-16"
"The hotel was clean and comfortable, but I was disappointed that there was no hot breakfast because of Covid.2021-05-10"
"The hotel wasn't too far from Piedmont Hospital. The room was nice, clean, and quiet. We were given a later checkout time, and the staff printed out my boarding pass.2021-04-27"
"The hotel was great, but the waitress at breakfast had an attitude.2023-05-08"
"The hotel was close to Fox Theatre. The room was clean, and the bed was comfortable, but we weren't warned about the steps in the room. The bathroom was tiny. Service in the Bistro was awful.2019-04-27"
"Close to many entertainment venues, and across the street from the Fox Theater. Located in a historic district and was an older, renovated hotel. The room was nice and well-appointed, and the beds were comfortable. The bathroom was extremely small, though. We thoroughly enjoyed the engaging bartender. Great place to stay.2017-04-07"
"The hotel was outstanding in some ways and poor in others. The room was clean and updated except for the kitchen, and the laminate floors had water damage. The appliances were discolored, and the bathroom faucet leaked.2021-10-24"
"The hotel was beautiful, and the service was efficient and friendly. Explore this jewel.2017-11-10"
"Great location and great food at the pub. Wish I could've stayed at this hotel longer.2016-10-26"
"The accommodations were better than I expected, and the hotel staff was extremely nice.2019-07-03"
"The hotel staff was absolutely wonderful. The suite didn't have an oven, but the front desk clerk asked the kitchen staff if I could use their commercial oven, which solved the problem. Great place.2018-11-27"
"The hotel clerks were friendly, but the valet staff wasn't.2018-10-16"
"I had a pleasant hotel stay. The valet attendant was nice and helpful.2023-11-13"
"The hotel was clean and affordable, and the staff was terrific; they were welcoming, pleasant, friendly, and helpful. Good amenities and restaurant. Try it.2023-02-25"
"A classy hotel with professional personnel. The cafe worker found my ear pods when I left them behind.2022-11-28"
"The hotel clerk was exceptional and went out of her way to make my stay a pleasure. She remembered names and was extremely helpful.2020-11-27"
"Good location. The heater in our hotel room didn't work well, and it was a cold weekend. The restaurant food was excellent, which made up for the heat issue. Not a bad choice.2020-02-26"
"The hotel clerk let me check in early, which was helpful. Call early for valet pickup for your vehicle.2019-10-10"
