"The resort was great, with lots of things for families to do and lots of food options. The main drawback was that the room was small and the bathroom was miniscule; I couldn't even open the door all the way. The cost of food was astronomical. If you're a family on a budget, bring some snacks.2022-03-02"
"Nice, clean hotel and pool areas.2015-05-05"
"Hotel room was nice but small, and the bathroom was tiny and had hair from a previous guest. Long wait to check in at night. Nice resort, though.2015-03-26"
"We had a short but wonderful stay. The hotel, grounds, and pool were beautiful, and every staff member we dealt with was exceptional, including at the Bull and Bear restaurant. We can't say enough about the employees; they exceeded our expectations. We highly recommend staying here.2019-08-16"
"Great hotel, but the check-in clerk had an attitude.2016-07-06"
"Nice hotel, but our room wasn't ready until after 6 PM, which was inexcusable.2019-01-06"
"Close to Downtown Disney. Not a good hotel room for the price. A faulty fire alarm went off for 2 hours in the middle of the night. No apologies or explanation provided. Nice staff.2015-06-15"
"The hotel was noisy. Ask for an interior room.2021-11-02"
"Great hotel stay.2020-11-29"
"My room was ready even though I arrived at the hotel in the morning. Most of my stay was great, but I could hear the elevator when I was trying to sleep. A valet driver refused to move a car taking up most of the driveway, so my SuperShuttle driver was delayed in leaving for the airport. All the other hotel employees were great. Don't take the hotel shuttle; walk to Disney Springs, cross the bridge to Saratoga Springs and catch the Disney shuttle bus.2016-11-09"
"Great rates. The hotel room was perfect, and check-in was easy. Valet parking cost the same as self-parking, and the valets were courteous and helpful. I wish we could've stayed longer.2016-12-10"
"The hotel room was nice, quiet, and clean, and the bed was comfortable. Friendly staff and everything you could need, including a shuttle to and from Disney attractions. I'd absolutely stay here again.2016-10-20"
"Great hotel. I have no complaints at all. Stay here.2016-01-09"
"Clean room and comfortable bed. The front desk clerk was polite and had me checked in within minutes. I've stayed here multiple times, and I always leave happy. It's one of my favorite hotels.2015-10-12"
Upper-upscale, smoke-free, full-service, lakefront hotel
Near Disney World
Free shuttle to Disney theme parks
Outdoor swimming pool - exercise room
Restaurant - lounge - room service
Full-service spa - tennis courts - golf course
Parking costs $22 per night
Pet friendly hotel
More > - allows dogs only - allows 1 dog up to 50 pounds or 2 dogs with a combined weight of 75 pounds - $150 per stay pet fee. - Apr 2018 < Less
"I loved this hotel from the minute I walked in. The room was lovely, with a balcony and beautiful view. The check-in clerks were friendly. Nice pool, bar, and breakfast area.2019-06-22"
"The staff was outstanding. I had a great stay, but I wasn't aware that construction was going on.2019-02-28"
"Great location and reasonable rates. The hotel was older, so there were many small annoyances and maintenance issues. The water in the bathroom sink was scalding hot, and the shower faucet was stuck. The employees were pleasant, though, and the service was good.2019-02-09"
"A wonderful hotel. The room was big, the beds were comfortable, and the bathroom was nice and had plenty of hot water. We loved that the climate control wasn't too noisy, and we were able to buy food at the counter. There was a guest laundry on the 2nd, 4th, and 6th floors. Fabulous free bus service to Disney attractions. Disney Springs was within walking distance. We had a wonderful vacation.2023-03-13"
"The hotel was clean, and the staff was helpful and friendly. A good choice.2021-10-05"
"The hotel was awesome. I liked that they offered to pay for buses to theme parks.2021-08-23"
Midscale, smoke-free, all-suite, extended-stay hotel
1 mile from Disney World
A Walt Disney World Good Neighbor hotel
7 floors, 163 suites
Outdoor swimming pool open all year - exercise room
Kitchen in every suite
Free WiFi
Parking costs $15 per night
Pet friendly hotel
More > - allows pets up to 80 pounds, 2 pets per room - $150 pet fee if staying 7 nights or more - $75 per night pet fee if staying fewer than 7 nights. - Mar 2021 < Less
"You get what you pay for. We returned to the hotel to find that our room hadn't been serviced. I went to the desk for towels and was told rooms were only serviced every 4 days. Despite being told the room would be cleaned the next day as a courtesy, that didn't happen. Think twice about staying at this hotel.2021-11-24"
"We loved our stay at this hotel. The room was spacious and clean, and the employees were kind, friendly, and helpful. The full restaurant was nice and had delicious food, and it was extremely helpful having a store, a Disney store, and a car rental site on the premises. We loved the pool and poolside bar and grill. The free shuttles to Disney parks were a huge bonus. The only improvements I can suggest would be free wireless Internet and free parking. I highly recommend staying here.2017-04-08"
"We had a nice stay. The hotel was quiet and clean, and the breakfast buffet was wonderful.2017-01-09"
