"Nice hotel, but our room wasn't ready until after 6 PM, which was inexcusable.2019-01-06"
"Close to Downtown Disney. Not a good hotel room for the price. A faulty fire alarm went off for 2 hours in the middle of the night. No apologies or explanation provided. Nice staff.2015-06-15"
"The hotel was noisy. Ask for an interior room.2021-11-02"
"Great hotel stay.2020-11-29"
"My room was ready even though I arrived at the hotel in the morning. Most of my stay was great, but I could hear the elevator when I was trying to sleep. A valet driver refused to move a car taking up most of the driveway, so my SuperShuttle driver was delayed in leaving for the airport. All the other hotel employees were great. Don't take the hotel shuttle; walk to Disney Springs, cross the bridge to Saratoga Springs and catch the Disney shuttle bus.2016-11-09"
"The hotel room was nice, quiet, and clean, and the bed was comfortable. Friendly staff and everything you could need, including a shuttle to and from Disney attractions. I'd absolutely stay here again.2016-10-20"
"Great hotel. I have no complaints at all. Stay here.2016-01-09"
"Clean room and comfortable bed. The front desk clerk was polite and had me checked in within minutes. I've stayed here multiple times, and I always leave happy. It's one of my favorite hotels.2015-10-12"
"Great rates. The hotel room was perfect, and check-in was easy. Valet parking cost the same as self-parking, and the valets were courteous and helpful. I wish we could've stayed longer.2016-12-10"
"A wonderful hotel. The room was big, the beds were comfortable, and the bathroom was nice and had plenty of hot water. We loved that the climate control wasn't too noisy, and we were able to buy food at the counter. There was a guest laundry on the 2nd, 4th, and 6th floors. Fabulous free bus service to Disney attractions. Disney Springs was within walking distance. We had a wonderful vacation.2023-03-13"
"The hotel was clean, and the staff was helpful and friendly. A good choice.2021-10-05"
"The hotel was awesome. I liked that they offered to pay for buses to theme parks.2021-08-23"
"I loved this hotel from the minute I walked in. The room was lovely, with a balcony and beautiful view. The check-in clerks were friendly. Nice pool, bar, and breakfast area.2019-06-22"
"The staff was outstanding. I had a great stay, but I wasn't aware that construction was going on.2019-02-28"
"Great location and reasonable rates. The hotel was older, so there were many small annoyances and maintenance issues. The water in the bathroom sink was scalding hot, and the shower faucet was stuck. The employees were pleasant, though, and the service was good.2019-02-09"
"The hotel room was good-sized and well-equipped, with a dishwasher, washer, and dryer. The restaurants were terrible, though; the food quality and service were both poor, and the hours were inconvenient.2021-03-14"
"You get what you pay for. We returned to the hotel to find that our room hadn't been serviced. I went to the desk for towels and was told rooms were only serviced every 4 days. Despite being told the room would be cleaned the next day as a courtesy, that didn't happen. Think twice about staying at this hotel.2021-11-24"
"We loved our stay at this hotel. The room was spacious and clean, and the employees were kind, friendly, and helpful. The full restaurant was nice and had delicious food, and it was extremely helpful having a store, a Disney store, and a car rental site on the premises. We loved the pool and poolside bar and grill. The free shuttles to Disney parks were a huge bonus. The only improvements I can suggest would be free wireless Internet and free parking. I highly recommend staying here.2017-04-08"
"We had a nice stay. The hotel was quiet and clean, and the breakfast buffet was wonderful.2017-01-09"
"A terrible experience. We left our room at 10 AM for just 30 minutes, and when we returned, all the food we had in the fridge was gone except the vegetables. The hotel clerk called housekeeping, and they returned some of the food. We did get a discount on our bill.2023-12-12"
"The hotel was pet friendly, but also quite clean. The staff went above and beyond to make everyone's stay as comfortable as possible.2022-10-03"
"Bring your own water and snacks; it's expensive to buy them at the hotel.2022-03-13"
Upper-upscale, smoke-free, full-service, lakefront hotel
Near Disney World
Free shuttle to Disney theme parks
Outdoor swimming pool - exercise room
Restaurant - lounge - room service
Full-service spa - tennis courts - golf course
Parking costs $22 per night
Pet friendly hotel
More > - allows dogs only - allows 1 dog up to 50 pounds or 2 dogs with a combined weight of 75 pounds - $150 per stay pet fee. - Apr 2018 < Less
"The hotel was affordable, but it was definitely lacking. The front desk clerk didn't even greet us when we arrived. The Sleep Number remote controls for the bed didn't work. The shuttle buses were free but had strange schedules. The thermostat in our room was set at 61 degrees when we returned the 2nd day; we turned on the heater and it had a bad odor. Stay somewhere else.2020-01-25"
"Nice hotel. We enjoyed our stay.2019-09-21"
"The entrance to the Disney resort was almost across the highway from the hotel. Reasonable rates. The room was nice and clean,l and the bed was comfortable. Good breakfast for those on the go. I recommend staying here if you're going to Disney.2016-04-28"
"Good hotel for the price. The room was clean, and the staff was friendly, but they needed a 2nd front desk clerk. The free shuttle to and from the parks was late in picking us up.2021-11-30"
"Located in the center of everything. The hotel was clean, and the staff was friendly. Don't hesitate to stay here.2021-02-01"
"The hotel was basic and outdated; you're paying for location here. The shuttle service to Disney was convenient. No frills, but it worked for my needs.2019-10-14"
"I asked for a quiet hotel room, but something mechanical on the roof sounded like a heartbeat all night. I couldn't sleep even with ear plugs.2023-03-15"
"The hotel was like a ghost town, and the staff was miserable. No shuttle to Disney theme parks, and parking cost $18.2021-02-08"
"The hotel was fantastic. The room was quiet.2020-12-09"
"Good location and decent rates. A no-frills hotel, but it had the basics. The TV in the bedroom didn't have the same channels as the TV in the living room. OK amenities for families. The breakfast buffet cost $26, and options were limited.2023-12-23"
"The hotel was good, but some of the employees were quite unhelpful. Others tried to help me out.2023-06-11"
"The hotel was too expensive considering the amenities. It was noisy, and the room wasn't clean. I couldn't get coffee. The resort was geared toward families with children. If you're not traveling with kids, stay elsewhere.2021-09-16"
