"The hotel was comfortable, but my room didn't have a microwave. Housekeeping didn't vacuum for 4 days. I had to ask for assistance with the AC and telephone. Eat somewhere else.2019-11-27"
"I had a pleasant stay. The river room had a nice view. The bathroom needed some maintenance, though. Great restaurant and customer service. Parking was valet only.2019-11-05"
"We enjoyed our stay at this hotel.2017-08-10"
"I asked for a robe and never got one. No pool or whirlpool. We waited 45 minutes for our car and finally got the keys out of the cupboard and got it ourselves. The on-site food was expensive and limited.2017-05-29"
"Excellent hotel. Expect a great experience.2016-02-23"
"The hotel was horrible. It smelled like smoke and wasn't clean at all. Don't stay here.2020-11-11"
"An awful experience. There was no TV in the room, so we were moved to a room where the toilet ran all night. We were told that maintenance workers weren't available at night. The AC kept shutting off, and no one knew how to fix anything. We cancelled the next night's stay and went to another hotel.2020-09-28"
"The room wasn't clean. The TV and phone didn't work. No bathroom mat, and there was hair in the bathtub. The hotel staff was lovely, but they were unable to do anything about the problems because there were no maintenance workers on site. I cancelled my 2nd night. Don't stay here.2020-09-07"
"A horrible experience. The 1st room smelled bad, and the hallway was dirty. I was moved to another room, but there was mildew in the bathroom. I asked for an extra pillow, but never got one. I had an uncomfortable stay and don't recommend this hotel.2020-08-16"
"The room was gross and there were bugs all over the floor. I had to change rooms twice. Don't stay at this hotel.2020-06-23"
"The hotel was clean, and I felt safe. Not that close to the airport, but the shuttle got me there in less than 15 minutes.2023-05-26"
"The room I reserved wasn't available, so the hotel clerk gave me 2 adjoining rooms with king beds. I also got meal discounts for our group. The staff was helped and tried to make our stay as pleasant as possible. Good breakfast. If you plan to eat at Benihana, get a reservation; it's popular and busy.2021-09-15"
"The hotel was clean, and the employees were friendly and smiled. Bring a swimsuit.2021-09-03"
"The room was immaculate. The hotel staff was friendly and helpful. The airport shuttle driver was a wealth of information about directions, the history of the area, and restaurants. Stay here.2021-06-17"
"I always have a good experience at this hotel. It's usually quiet, the rooms are clean, and the staff is wonderful. Fireworks were set off across the street at night after every Travelers game.2021-05-30"
"Quality hotel with superior customer service. Unfortunately, a homeless man approached my young daughter at the baggage drop-off area, and management didn't do much to protect guests. If not for that experience, I would have rated this hotel highly.2018-07-07"
"I had a wonderful experience at this hotel. Walk to downtown events, fabulous restaurants, and a little grocery store. All the employees were nice and helpful, and greeted us by name every time we entered or exited. Great breakfast staff, too. You'll be pleased if you stay here.2017-02-21"
"The hotel was clean, and the staff was quite friendly. Be aware that there are 2 Marriott hotels within a few blocks; I initially went to the wrong one.2016-12-25"
"I love this hotel. I've stayed here multiple times, and will stay again in the future. I highly recommend it.2016-06-08"
"Convenient to downtown activities. The hotel staff was friendly and helpful. Don't hesitate to book a room here.2015-08-25"
"A typical hotel stay. All the employees I encountered were friendly and helpful. I loved the pre-bagged ice and filtered water stations across from the elevators. Dinner at the on-site restaurant was mediocre.2017-05-08"
"Best hotel stay ever, but there was no complimentary breakfast.2016-05-30"
"Great location. The hotel staff was friendly.2016-05-27"
"Clean room and friendly, approachable hotel staff. Book a stay here.2015-09-03"
"Walk to many amenities. Great rates. The hotel was clean, and the parking area was safe.2020-04-28"
"The staff was fantastic. The bartender even offered to go pick up my dinner so I wouldn't have to walk alone in the dark in an unfamiliar area. Just 3-4 blocks from the waterfront and restaurants. Stay at this hotel.2019-11-09"
"The hotel room and especially the bathroom weren't clean, but the hotel staff was friendly.2017-06-28"
"We expected a better hotel for the price. The room was average, and the bedsheets didn't look fresh. The pillows were worthless. The luggage stand crumpled to the floor when we put our suitcase on it. The shower door track was a tripping hazard. There was a terrible odor coming from the ice machine area. On a positive note, the hotel staff was friendly and attentive, and breakfast was great.2017-05-08"
"Good downtown location. All the hotel employees were nice, but other guests kept us awake. Good breakfast. Had to pay for parking, and the garage was small.2015-07-27"
"I loved this hotel. It's a great place.2021-08-22"
"Right off the interstate. Clean room and common areas. The room had everything we needed, but the TV remote control didn't work well.The hotel staff was friendly, but the check-in clerk was a bit overwhelmed. Nice bar and restaurant. Ask for a room away from the interstate if you want less noise and a cool view of downtown.2017-06-25"
"Walk to the Clinton Presidential Center. The hotel was clean and well-furnished, but the front desk clerks didn't offer directions or information about the property.2015-09-03"
"Can't beat this hotel. The service and food were wonderful.2015-08-01"
"All the hotel employees were cordial. The restaurant food was excellent. You'll enjoy your stay here.2015-07-30"
"The motel was surprisingly quiet for being so close to the Greyhound bus depot. The room was clean. Book it.2021-05-24"
"Just 0.6 mile over a convenient footbridge over the river to the Clinton Presidential Center. The motel room was clean, spacious, and pleasant. The staff was helpful and pleasant, and greeted us in the lobby.2019-04-22"
"Clean room and polite check-in clerk. I recommend this motel.2019-03-03"
"The curtains in the room were torn. The hotel pool had excrement in it. The front desk clerk was rude.2022-08-18"
"The hotel was clean, and the customer service was great. Good choice.2022-06-30"
"The hotel room was nice and clean, and the employees were friendly.2021-10-23"
"The area was sketchy. The room needed cleaning, and the headboard was worn out. Don't stay at this hotel.2020-09-09"
"My hotel room wasn't ready when I arrived at 3 PM. The room was nice and clean. The whirlpool tub was nice, but it took over an hour for the water to cover the jets; the water pressure was low. No hot breakfast because of Covid, but at least there was a to-go bag with water, a muffin, and a cookie.2020-06-18"
"The hotel was comfortable, and breakfast was good.2023-01-02"
"This hotel was horrible. Just 2 miles from downtown, and close to the VA hospital and a technical college, but it was located in a bad part of town. The building was old, dingy, and smelly, with poor ventilation and AC. Even the employees were perspiring. Only 1 elevator worked, and our room was at the end of a long hallway. The key card didn't work, and the door was chipped near the lock. We didn't feel safe and decided not to stay, though the staff was kind and apologetic. Don't stay here.2022-08-06"
"Close to downtown. The rates were reasonable. Clean room and friendly hotel staff. This is a good choice.2016-10-14"
"Reasonable rates. Our hotel room was clean and comfortable, and the employees were courteous. We'd stay here again.2016-03-15"
"The room was quiet, which was what we needed. All the hotel employees were friendly and hospitable. We loved being able to order dinner after driving all day.2021-10-09"
"The hotel was clean, the bed was comfortable, and I was able to bring my dog. Nice staff and awesome breakfast. Check it out.2021-06-07"
"Good hotel with an airport shuttle. The location was convenient to the rental car drop-off site. 2019-06-18"
"Close to the airport. The hotel was older, but I was pleased. The bed was comfortable. The staff was great and went above and beyond to make our stay nice. Fast shuttle service to the airport. Good breakfast, and we ate at the bar and restaurant. We had a wonderful stay.2019-03-17"
"The hotel was nice, clean, and extremely quiet. Friendly front desk clerks.2017-09-27"
"The room was OK, but I couldn't figure out how to close the curtains. I ended up tying them shut. The "hot breakfast" was pancakes out of a machine.2021-05-02"
"This was one of the worst motel stays I've had. The front desk clerk acted like I was bothering him.2021-03-05"
"The motel was convenient to hospitals. The room and bathroom were clean but smelled musty, and the AC chirped all night. We had a long wait at check-in. The key didn't work for the exterior door, so we had to walk all around the building to the front entrance. The ice machine in the lobby didn't work, and I couldn't connect to the WiFi even after asking for assistance at the front desk. I wasn't allowed to take my breakfast back to my room. Not a great place to stay.2019-09-27"
"We had a nice stay. The motel was conveniently located. The only issue was housekeeping; no one replaced the trash can liners or brought clean towels. The housekeeper didn't speak English, so we just took out our own trash.2019-09-01"
"The motel was convenient to UAMS Medical Center, the zoo, and Warrior Stadium. The building was older, but it was quiet and had a pool. The employees were courteous, and breakfast was good.2019-07-27"
"The hotel room looked clean, and I loved the bed and pillows. The bathtub and sink were sparkling. I didn't like having a room that overlooked the conference area, though; there was a party going on and I could hear noise until midnight. There was another noisy even the next day, too.2019-03-14"
"Good hotel. No nightlight in the bathroom.2021-06-29"
"The hotel staff was friendly and accommodating. I had a comfortable stay.2021-06-10"
"The hotel wasn't bad, but it needed updating. There was no one at the front desk when I arrived.2020-10-24"
"We could walk to Springhill Baptist Hospital. The room was clean, and the beds were comfortable. We felt safe. The hotel staff was accommodating and took good care of us. I'd stay here again.2020-08-03"
"Great rates. The hotel was clean, and the check-in clerk was pleasant. I was pleased.2020-01-29"
"Excellent accommodations. The hotel staff was super friendly, helpful, and accommodating, and I was welcomed with warm smiles when I arrived. I can't say enough good things about the employees.2021-10-24"
"Great location near the hospital. My hotel room was nice, huge, and clean, and the bed was comfortable.2021-07-11"
"Close to UAMS Hospital. Located on a busy street, so there was a lot of traffic noise. The suite was nice, spacious, and well laid out. There was plenty of room to sit and relax in the evening, and to drink a cup of coffee with the morning sun coming in. The soundproofing could've been better. The front desk clerks were too busy to acknowledge my presence at check-in, and there was no one at the desk when we went to check out. Other than that, this is a great place to stay.2021-02-24"
"The hotel was affordable, clean, and well-kept. The room was comfortable, and the staff was friendly. I'd stay here again.2020-07-28"
"Great experience. The hotel clerk was friendly and watched over us our whole stay. Go for it.2019-02-26"
"Conveniently located hotel. The beds were comfortable, and the employees were friendly. The pool didn't seem to be heated.2018-05-08"
"This hotel was worth every penny, and the location was close to everything. Nice, clean room and friendly, welcoming staff.2018-05-07"
"This hotel is a wonderful place. Close to everything and easy to access. It was right by the mall, but so quiet I didn't notice any traffic. The staff was friendly and helpful in every way; they even knew my name and greeted me every time I walked by the front desk. Breakfast was good and available until 10 AM. The only disappointment was that the pool wasn't heated. Other than that, my stay was great.2018-04-26"
"The staff was friendly, and breakfast was good. I recommend this hotel.2017-12-14"
"I was pleased with everything about this hotel. The room and bathroom were the cleanest I've ever stayed in. Don't stay anywhere else.2016-10-18"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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