"Conveniently located hotel. The beds were comfortable, and the employees were friendly. The pool didn't seem to be heated.2018-05-08"
"This hotel was worth every penny, and the location was close to everything. Nice, clean room and friendly, welcoming staff.2018-05-07"
"This hotel is a wonderful place. Close to everything and easy to access. It was right by the mall, but so quiet I didn't notice any traffic. The staff was friendly and helpful in every way; they even knew my name and greeted me every time I walked by the front desk. Breakfast was good and available until 10 AM. The only disappointment was that the pool wasn't heated. Other than that, my stay was great.2018-04-26"
"The staff was friendly, and breakfast was good. I recommend this hotel.2017-12-14"
"I was pleased with everything about this hotel. The room and bathroom were the cleanest I've ever stayed in. Don't stay anywhere else.2016-10-18"
"I had a pleasant stay. Everything about this hotel was fine.2023-01-14"
"Good hotel, but the pool water didn't look as clean as it should have. I recommend staying here.2021-06-12"
"A nice, clean hotel. The bed was comfortable. I was disappointed that breakfast was to-go and there was little variety. I'd stay here again.2021-05-26"
"The hotel was easy to find, but be on the lookout since it's off the main road. The room was clean and comfortable, and the employees were friendly. The elevator stopped working briefly, but it was fixed by the next morning.2017-10-24"
"Nice hotel with clean rooms and pleasant employees.2017-09-05"
"Not a good value. The AC was loud and didn't work well, and there were ants in the room. I had to repeatedly ask for towels. The key card stopped working twice. The hotel staff was rude and didn't greet us when we arrived. Breakfast was an apple and yogurt in a sack. We weren't informed that we had to make reservations to use the pool, so I had some disappointed kids.2021-03-22"
"The hotel was clean and well-kept, and some areas were renovated to high standards. Walk to restaurants. Stay here.2021-02-02"
"Great hotel. The staff immediately took care of a small issue with the comforter and comped our breakfast. Fantastic staff and hotel. Definitely stay here.2018-01-09"
"A pleasant hotel stay. Highly recommend.2015-08-11"
"Easy to find from I-40, but be prepared to find dining elsewhere. I had a problem with ants in the room the 2nd night. The hotel employees were nice and helpful. Check-in was efficient. Dining options were limited due to Covid, but I had a good burger and the service was good.2021-08-25"
"Great hotel. The front desk clerks were polite and helpful, even though we didn't arrive until 2:30 AM. We were given complimentary breakfast tickets, which was a highlight. The cafe staff was extremely busy, but the manager was polite and patient.2016-07-09"
"Close to everything, and just a 15-minute drive to a Bass Pro shop. The room and service were nice, and the restaurant food was good.2016-02-15"
"Close to all the malls. Clean room with a comfortable bed. I can't say enough about the hotel staff. They were extremely friendly and helpful. Good breakfast with a lot of variety. Make this your stop.2015-07-02"
"Good hotel. No nightlight in the bathroom.2021-06-29"
"The hotel staff was friendly and accommodating. I had a comfortable stay.2021-06-10"
"The hotel wasn't bad, but it needed updating. There was no one at the front desk when I arrived.2020-10-24"
"We could walk to Springhill Baptist Hospital. The room was clean, and the beds were comfortable. We felt safe. The hotel staff was accommodating and took good care of us. I'd stay here again.2020-08-03"
"Great rates. The hotel was clean, and the check-in clerk was pleasant. I was pleased.2020-01-29"
"Good value. The hotel was clean and quiet, but most of the lights in my room didn't work.2022-03-20"
"The hotel room was clean and warm, and the beds were comfortable.2021-02-14"
"The hotel was nothing special. My stay was average.2018-05-05"
"Pay attention to the signs or you'll drive past the hotel. Clean room with comfortable beds and pillows. I initially got a smoking room, so I had to change rooms. Friendly staff. I left before breakfast began. Great place to stay with pets, and the rates were reasonable.2016-04-03"
"The curtains in the room were torn. The hotel pool had excrement in it. The front desk clerk was rude.2022-08-18"
"The hotel was clean, and the customer service was great. Good choice.2022-06-30"
"The hotel room was nice and clean, and the employees were friendly.2021-10-23"
"The area was sketchy. The room needed cleaning, and the headboard was worn out. Don't stay at this hotel.2020-09-09"
"My hotel room wasn't ready when I arrived at 3 PM. The room was nice and clean. The whirlpool tub was nice, but it took over an hour for the water to cover the jets; the water pressure was low. No hot breakfast because of Covid, but at least there was a to-go bag with water, a muffin, and a cookie.2020-06-18"
"The hotel was comfortable, and breakfast was good.2023-01-02"
"This hotel was horrible. Just 2 miles from downtown, and close to the VA hospital and a technical college, but it was located in a bad part of town. The building was old, dingy, and smelly, with poor ventilation and AC. Even the employees were perspiring. Only 1 elevator worked, and our room was at the end of a long hallway. The key card didn't work, and the door was chipped near the lock. We didn't feel safe and decided not to stay, though the staff was kind and apologetic. Don't stay here.2022-08-06"
"Close to downtown. The rates were reasonable. Clean room and friendly hotel staff. This is a good choice.2016-10-14"
"Reasonable rates. Our hotel room was clean and comfortable, and the employees were courteous. We'd stay here again.2016-03-15"
"The hotel room was super clean, and the staff was excellent. They were super friendly and went above and beyond to make sure my stay went perfectly, including a flawless process regarding some packages I had delivered.2021-01-09"
"The hotel didn't have an elevator, and I had a heavy suitcase. The sink faucet sprayed water on the bathroom counter. The stairwell carpeting needed to be replaced. You can do better for the price.2017-08-14"
"The motel was surprisingly quiet for being so close to the Greyhound bus depot. The room was clean. Book it.2021-05-24"
"Just 0.6 mile over a convenient footbridge over the river to the Clinton Presidential Center. The motel room was clean, spacious, and pleasant. The staff was helpful and pleasant, and greeted us in the lobby.2019-04-22"
"Clean room and polite check-in clerk. I recommend this motel.2019-03-03"
"The room I reserved wasn't available, so the hotel clerk gave me 2 adjoining rooms with king beds. I also got meal discounts for our group. The staff was helped and tried to make our stay as pleasant as possible. Good breakfast. If you plan to eat at Benihana, get a reservation; it's popular and busy.2021-09-15"
"The hotel was clean, and the employees were friendly and smiled. Bring a swimsuit.2021-09-03"
"The room was immaculate. The hotel staff was friendly and helpful. The airport shuttle driver was a wealth of information about directions, the history of the area, and restaurants. Stay here.2021-06-17"
"I always have a good experience at this hotel. It's usually quiet, the rooms are clean, and the staff is wonderful. Fireworks were set off across the street at night after every Travelers game.2021-05-30"
"The coffee pot in our room didn't work, and the toilet was too low, but our stay was good other than that. Go for it.2020-08-21"
"A typical hotel stay. All the employees I encountered were friendly and helpful. I loved the pre-bagged ice and filtered water stations across from the elevators. Dinner at the on-site restaurant was mediocre.2017-05-08"
"Best hotel stay ever, but there was no complimentary breakfast.2016-05-30"
"Great location. The hotel staff was friendly.2016-05-27"
"Clean room and friendly, approachable hotel staff. Book a stay here.2015-09-03"
"Quality hotel with superior customer service. Unfortunately, a homeless man approached my young daughter at the baggage drop-off area, and management didn't do much to protect guests. If not for that experience, I would have rated this hotel highly.2018-07-07"
"I had a wonderful experience at this hotel. Walk to downtown events, fabulous restaurants, and a little grocery store. All the employees were nice and helpful, and greeted us by name every time we entered or exited. Great breakfast staff, too. You'll be pleased if you stay here.2017-02-21"
"The hotel was clean, and the staff was quite friendly. Be aware that there are 2 Marriott hotels within a few blocks; I initially went to the wrong one.2016-12-25"
"I love this hotel. I've stayed here multiple times, and will stay again in the future. I highly recommend it.2016-06-08"
"Convenient to downtown activities. The hotel staff was friendly and helpful. Don't hesitate to book a room here.2015-08-25"
"The hotel was comfortable, but my room didn't have a microwave. Housekeeping didn't vacuum for 4 days. I had to ask for assistance with the AC and telephone. Eat somewhere else.2019-11-27"
"I had a pleasant stay. The river room had a nice view. The bathroom needed some maintenance, though. Great restaurant and customer service. Parking was valet only.2019-11-05"
"We enjoyed our stay at this hotel.2017-08-10"
"I asked for a robe and never got one. No pool or whirlpool. We waited 45 minutes for our car and finally got the keys out of the cupboard and got it ourselves. The on-site food was expensive and limited.2017-05-29"
"Excellent hotel. Expect a great experience.2016-02-23"
"Walk to many amenities. Great rates. The hotel was clean, and the parking area was safe.2020-04-28"
"The staff was fantastic. The bartender even offered to go pick up my dinner so I wouldn't have to walk alone in the dark in an unfamiliar area. Just 3-4 blocks from the waterfront and restaurants. Stay at this hotel.2019-11-09"
"The hotel room and especially the bathroom weren't clean, but the hotel staff was friendly.2017-06-28"
"We expected a better hotel for the price. The room was average, and the bedsheets didn't look fresh. The pillows were worthless. The luggage stand crumpled to the floor when we put our suitcase on it. The shower door track was a tripping hazard. There was a terrible odor coming from the ice machine area. On a positive note, the hotel staff was friendly and attentive, and breakfast was great.2017-05-08"
"Good downtown location. All the hotel employees were nice, but other guests kept us awake. Good breakfast. Had to pay for parking, and the garage was small.2015-07-27"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.