"The room was OK, but I couldn't figure out how to close the curtains. I ended up tying them shut. The "hot breakfast" was pancakes out of a machine.2021-05-02"
"This was one of the worst motel stays I've had. The front desk clerk acted like I was bothering him.2021-03-05"
"The motel was convenient to hospitals. The room and bathroom were clean but smelled musty, and the AC chirped all night. We had a long wait at check-in. The key didn't work for the exterior door, so we had to walk all around the building to the front entrance. The ice machine in the lobby didn't work, and I couldn't connect to the WiFi even after asking for assistance at the front desk. I wasn't allowed to take my breakfast back to my room. Not a great place to stay.2019-09-27"
"We had a nice stay. The motel was conveniently located. The only issue was housekeeping; no one replaced the trash can liners or brought clean towels. The housekeeper didn't speak English, so we just took out our own trash.2019-09-01"
"The motel was convenient to UAMS Medical Center, the zoo, and Warrior Stadium. The building was older, but it was quiet and had a pool. The employees were courteous, and breakfast was good.2019-07-27"
"Excellent accommodations. The hotel staff was super friendly, helpful, and accommodating, and I was welcomed with warm smiles when I arrived. I can't say enough good things about the employees.2021-10-24"
"Great location near the hospital. My hotel room was nice, huge, and clean, and the bed was comfortable.2021-07-11"
"Close to UAMS Hospital. Located on a busy street, so there was a lot of traffic noise. The suite was nice, spacious, and well laid out. There was plenty of room to sit and relax in the evening, and to drink a cup of coffee with the morning sun coming in. The soundproofing could've been better. The front desk clerks were too busy to acknowledge my presence at check-in, and there was no one at the desk when we went to check out. Other than that, this is a great place to stay.2021-02-24"
"The hotel was affordable, clean, and well-kept. The room was comfortable, and the staff was friendly. I'd stay here again.2020-07-28"
"Great experience. The hotel clerk was friendly and watched over us our whole stay. Go for it.2019-02-26"
"The hotel was horrible. It smelled like smoke and wasn't clean at all. Don't stay here.2020-11-11"
"An awful experience. There was no TV in the room, so we were moved to a room where the toilet ran all night. We were told that maintenance workers weren't available at night. The AC kept shutting off, and no one knew how to fix anything. We cancelled the next night's stay and went to another hotel.2020-09-28"
"The room wasn't clean. The TV and phone didn't work. No bathroom mat, and there was hair in the bathtub. The hotel staff was lovely, but they were unable to do anything about the problems because there were no maintenance workers on site. I cancelled my 2nd night. Don't stay here.2020-09-07"
"A horrible experience. The 1st room smelled bad, and the hallway was dirty. I was moved to another room, but there was mildew in the bathroom. I asked for an extra pillow, but never got one. I had an uncomfortable stay and don't recommend this hotel.2020-08-16"
"The room was gross and there were bugs all over the floor. I had to change rooms twice. Don't stay at this hotel.2020-06-23"
"The hotel was comfortable, but my room didn't have a microwave. Housekeeping didn't vacuum for 4 days. I had to ask for assistance with the AC and telephone. Eat somewhere else.2019-11-27"
"I had a pleasant stay. The river room had a nice view. The bathroom needed some maintenance, though. Great restaurant and customer service. Parking was valet only.2019-11-05"
"We enjoyed our stay at this hotel.2017-08-10"
"I asked for a robe and never got one. No pool or whirlpool. We waited 45 minutes for our car and finally got the keys out of the cupboard and got it ourselves. The on-site food was expensive and limited.2017-05-29"
"Excellent hotel. Expect a great experience.2016-02-23"
"The room I reserved wasn't available, so the hotel clerk gave me 2 adjoining rooms with king beds. I also got meal discounts for our group. The staff was helped and tried to make our stay as pleasant as possible. Good breakfast. If you plan to eat at Benihana, get a reservation; it's popular and busy.2021-09-15"
"The hotel was clean, and the employees were friendly and smiled. Bring a swimsuit.2021-09-03"
"The room was immaculate. The hotel staff was friendly and helpful. The airport shuttle driver was a wealth of information about directions, the history of the area, and restaurants. Stay here.2021-06-17"
"I always have a good experience at this hotel. It's usually quiet, the rooms are clean, and the staff is wonderful. Fireworks were set off across the street at night after every Travelers game.2021-05-30"
"The coffee pot in our room didn't work, and the toilet was too low, but our stay was good other than that. Go for it.2020-08-21"
"Walk to many amenities. Great rates. The hotel was clean, and the parking area was safe.2020-04-28"
"The staff was fantastic. The bartender even offered to go pick up my dinner so I wouldn't have to walk alone in the dark in an unfamiliar area. Just 3-4 blocks from the waterfront and restaurants. Stay at this hotel.2019-11-09"
"The hotel room and especially the bathroom weren't clean, but the hotel staff was friendly.2017-06-28"
"We expected a better hotel for the price. The room was average, and the bedsheets didn't look fresh. The pillows were worthless. The luggage stand crumpled to the floor when we put our suitcase on it. The shower door track was a tripping hazard. There was a terrible odor coming from the ice machine area. On a positive note, the hotel staff was friendly and attentive, and breakfast was great.2017-05-08"
"Good downtown location. All the hotel employees were nice, but other guests kept us awake. Good breakfast. Had to pay for parking, and the garage was small.2015-07-27"
"Quality hotel with superior customer service. Unfortunately, a homeless man approached my young daughter at the baggage drop-off area, and management didn't do much to protect guests. If not for that experience, I would have rated this hotel highly.2018-07-07"
"I had a wonderful experience at this hotel. Walk to downtown events, fabulous restaurants, and a little grocery store. All the employees were nice and helpful, and greeted us by name every time we entered or exited. Great breakfast staff, too. You'll be pleased if you stay here.2017-02-21"
"The hotel was clean, and the staff was quite friendly. Be aware that there are 2 Marriott hotels within a few blocks; I initially went to the wrong one.2016-12-25"
"I love this hotel. I've stayed here multiple times, and will stay again in the future. I highly recommend it.2016-06-08"
"Convenient to downtown activities. The hotel staff was friendly and helpful. Don't hesitate to book a room here.2015-08-25"
"A typical hotel stay. All the employees I encountered were friendly and helpful. I loved the pre-bagged ice and filtered water stations across from the elevators. Dinner at the on-site restaurant was mediocre.2017-05-08"
"Best hotel stay ever, but there was no complimentary breakfast.2016-05-30"
"Great location. The hotel staff was friendly.2016-05-27"
"Clean room and friendly, approachable hotel staff. Book a stay here.2015-09-03"
"The hotel was clean. The staff was welcoming, friendly, and helpful. We had a positive experience.2022-02-04"
"Good hotel in a good location. The room was spacious and clean, and the staff was pleasant and efficient. Nice complimentary breakfast. I had no complaints at all.2017-11-29"
"A storm hit the night we stayed and caused a roof leak over one of the beds in my room, but it was too late to switch rooms. Didn't get our requested wake-up call. Nice hotel staff; they were apologetic and comped the room. 2016-05-14"
"The hotel lobby was beautiful, and breakfast was awesome.2015-11-28"
"This hotel is like a home away from home. Everything you need to prepare a meal is in the room, so bring food to cook.2022-01-16"
"The bathroom door wouldn't shut, and there was a big, dead bug in the bathtub. The toilet seat wasn't secure. I wouldn't stay here again and don't recommend it.2020-07-10"
"Great accommodations. The hotel room was clean.2020-03-29"
"The room was clean, and the hotel staff was courteous. We appreciated the convenience to our appointments. I recommend staying here.2019-04-28"
"Perfect location for getting around. We were happy with the size and cleanliness of the room. The hotel clerks were friendly and helpful, and breakfast was hot and fresh. There was always a parking spot available near our room. If you arrive late, though, you'll have to use an intercom outside the locked registration area if the clerk isn't at the desk.2019-04-02"
"The hotel clerk was nice but not that helpful. She acted like it was an odd request when I asked for a wine opener. There were charging stations for electric cars right in front.2021-08-02"
"The hotel clerk checked us in quickly, and the lobby was well set up for Covid safety. The room was clean, and the bed was comfortable. A bank, credit union, Panera, and Starbucks were right across the street.2020-09-06"
"The hotel staff was accommodating and gave me a room with a bathtub as I'd requested. Breakfast was good. Great experience.2019-10-17"
"The hotel staff was helpful and friendly. Traffic in the area around dinner time was awful.2019-07-06"
"The hotel was clean, and the staff was efficient.2019-06-16"
"I loved this hotel. It's a great place.2021-08-22"
"Right off the interstate. Clean room and common areas. The room had everything we needed, but the TV remote control didn't work well.The hotel staff was friendly, but the check-in clerk was a bit overwhelmed. Nice bar and restaurant. Ask for a room away from the interstate if you want less noise and a cool view of downtown.2017-06-25"
"Walk to the Clinton Presidential Center. The hotel was clean and well-furnished, but the front desk clerks didn't offer directions or information about the property.2015-09-03"
"Can't beat this hotel. The service and food were wonderful.2015-08-01"
"All the hotel employees were cordial. The restaurant food was excellent. You'll enjoy your stay here.2015-07-30"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.