"I had an issue with room access at check-in. The room was clean but dated, and I was surprised by the 10 AM checkout time. The resort staff was friendly.2021-03-11"
"My motel room needed deep cleaning. There were a lot of dead roaches and other bugs in the corner. Never got fresh towels after the 1st day.2016-06-23"
"The motel was clean and quiet. The beds were fine. Great staff; they wanted to help us, and smiled while doing so. We would've liked to park closer to our room. Great place to stay.2015-06-21"
"Great location. This resort was everything I expected. Clean room and wonderful staff. They accommodated a last-minute room change and allowed me to check in a bit early and check out a bit late. Sit back and relax; it's a wonderful place.2015-04-28"
"Located at the far west edge of the city. Plan to drive to stores, restaurants, and services. Quality resort with nice desert landscaping. Room wasn't what I expected; had a microwave and fridge with dishes for two, but no kitchen. We heard lots of wildlife outside, including coyotes and a rattlesnake just outside the front door. On-site restaurant was expensive, and meals couldn't be billed to the room.2015-02-17"
"Close to the VA Medical Center. 1st room smelled awful. 2nd room had stains all over the carpet, chairs, and bedspread. The bathroom floor was sticky and dirty. Hotel grounds were covered in weeds, and there was construction going on next door all night. Continental breakfast started an hour late. Won't stay again and don't recommend.2015-01-25"
"The hotel staff was kind and thoughtful.2020-11-27"
"The room was clean and quiet, but there was no spare blanket and it was chilly. The hotel clerk was personable.2020-01-29"
"The hotel wasn't luxurious, but it was clean, comfortable, and had everything I needed. The room had a microwave, coffee pot, and a nice desk and chair. The staff was attentive. I had an all-around pleasant stay and would return. You can't beat this place for the price.2019-10-19"
"The hotel was being renovated. Good room, but the fire alarm went off twice. Later that night, the power went out. The hot breakfast was OK.2018-12-18"
"Great hotel with great customer service.2018-06-12"
"My smoking room had rock-hard beds and not enough pillows. There were burn holes in the bedding. The hotel clientele was suspect.2019-04-03"
"Great location and good value. The room was clean and had a fridge and microwave. The AC was quiet, and the bed and pillows were comfortable. The hotel staff was polite and welcoming, and check-in was efficient. The clerks were knowledgeable about the area and local restaurants. 2019-03-28"
"The hotel was overpriced. The carpet in my room had huge stains, and pieces of carpet were missing. The curtains wouldn't close all the way, and there was no clock in the room. The sink was cracked.2019-03-14"
"Not a good value. The hotel was a dump. The room was extremely run-down, and the heating and cooling unit didn't work. We were moved to another room, but the carpet was damaged, the window coverings were dirty and in need of repair, and the blackout curtains were held together with a bobby pin. The bathtub had cigarette burns, and there was no hot water for a shower in the morning.2019-03-06"
"The room was clean, but the bed wasn't that comfortable. The hotel was fine for an overnight stay.2018-06-18"
"The motel room was dirty and had flies and mosquitos. The carpet and bathroom needed cleaning. There was dust everywhere. Don't stay here.2021-08-29"
"Good hotel. I had a pleasant stay.2021-06-05"
"The motel was relatively clean, but the street and train noise was an issue for me. Other guests ran in the hallways and slammed doors. I wasn't able to sleep for 3 nights. Breakfast was good.2019-01-21"
"I had a great stay. All the motel employees were nice and professional.2018-10-09"
"Easy access to Banner University Hospital. The room was nice and clean, and the motel clerks were helpful and friendly. I was pleased.2018-07-31"
"The carpet in my hotel room needed to be replaced. There were only 3 luggage carts. I didn't like having to pay for parking.2018-05-10"
"I wasn't told that the hotel was under construction. No lobby available, and there was construction noise in the morning. The room was spacious. Nice bathroom sink, but the shower tiles were old. The staff seemed overwhelmed, and the valet wasn't around when we needed him. Don't stay here until renovations are complete.2018-01-01"
"Great hotel. The staff was so friendly and helpful; ask them for advice.2016-09-06"
"Comfortable room with good beds. Pleasant employees. The breakfast menu was simple and didn't indicate portion size, so we ended up ordering way too much food. Nice experience.2016-02-05"
"Nice hotel and staff. Everything was fine except for a leaking shower door.2020-06-06"
"The hotel was OK overall. It was nice enough, but needed more attention to cleaning details.2019-11-30"
"A positive experience. Great place to stay if you're visiting the University of Arizona. The room was clean and had a comfortable bed.2019-07-19"
"This hotel was a dump. It was dark, dank, and felt grimy. Not an inviting place. Even the employees weren't that welcoming. Don't waste your money here.2018-06-17"
"Nice hotel with extremely helpful, friendly personnel. I didn't like that the light switch for the bathroom was turned off by closing the bathroom door all the way shut; it was a poor design.2017-09-03"
"I felt at home at this hotel from check-in to checkout. The room was clean, spacious, and had a kitchen and ironing board and iron. There was even a little store in the lobby, and a free laundry room and business center. The entire staff greeted us with a smile, kindness, and compassion. They made sure we had everything we needed and made us feel welcome. I would gladly stay here again.2020-04-25"
"Convenient to many restaurants. The hotel room was clean, but the bathroom only had one towel bar.2018-04-18"
"The hotel was cozy and beautiful. My room was clean and elegant, and the employees were friendly and helpful. No continental breakfast, but packaged and frozen foods were available for purchase 24 hours a day, and guests could get a discounted breakfast at a restaurant across the street.2016-03-01"
"Clean, comfortable room. The hotel clerk was awesome, and all the employees were pleasant when I met them in the hall; they always stepped aside to let me pass quickly and easily. We had a lovely stay.2019-04-07"
"My 2-night stay was fine. The hotel was easy to access, and the front desk clerks were helpful.2019-03-26"
"Everything was nice. The hotel room was clean and comfortable. Quick check-in. Stay here.2015-10-27"
"Easy to navigate the 2 miles to Banner UMC. Lots of take-out restaurants nearby. The room was spotless, and the bed was comfortable. Our 2nd night, we stayed in a room with a patio, which we enjoyed. The hotel clerks were so warm. Pretty grounds and pool, and orange trees abundant with fruit. Beautiful lobby bar, and they still had those great chocolate chip cookies. The restaurant was closed because of Covid.2021-03-11"
"Not a pleasant experience. The wallpaper in our room was peeling. The bathroom was old and had rust and mold everywhere. The sink leaked and didn't drain well, and the stopper kept coming out. We had to call security at 2 AM due to loud partying in the next room, and it took a half hour for the noise to quiet down. Don't stay at this hotel.2017-06-08"
"The hotel was fine, and the architecture fit the area, but it needed some deep cleaning and renovation. There was a large hole in the mattress, the bathroom door looked like someone had punched it, and the toilet didn't flush well. The closet door handle was stripped. Nice outdoor pool, but you can probably find better options.2021-02-18"
"I had a pleasant stay. Even with the virus situation, the hotel employees were helpful and courteous. I recommend staying here.2020-07-02"
"The hotel room was clean and serviced quickly while I was at the complimentary breakfast. The front desk clerk kindly got ice for me when I twisted my ankle.2019-04-02"
"Convenient location. The hotel staff was friendly and helpful, and breakfast was nice.2018-10-24"
"Good hotel in a great location. Unfortunately, people upstairs were running around until late at night; we had to complain more than once. The whirlpool was dirty and didn't work properly. The staff was nice and friendly, and overall we had a good time.2018-07-16"