Phoenix Symphony Hall Hotels – Phoenix, AZ

"The hotel charged me for incidentals at check-in, and I haven't received my money back yet after 5 days.2019-07-01"

"An OK experience, but the hotel and breakfast both seemed overpriced.2016-07-01"

"Centrally located. Great hotel stay.2016-07-15"

"Our hotel stay was OK, but there were issues with the plumbing. Every time the toilet was flushed or the sink water was turned off, there was a thud in the from the pipes in the wall. I liked the Keurig coffee maker. Parking was expensive.2016-09-08"

"I had a wonderful stay. The hotel staff was kind and helpful, including security.2022-01-13"

"Good downtown location. Nice accommodations and staff. Be aware of the parking fee.2021-08-19"

"Our hotel stay was great.2022-02-05"

"Beautiful hotel room, but we didn't know that the bottled water and WiFi weren't free, and that valet parking cost $30 per night.2015-08-10"

"An excellent hotel, but the menu in the dining room was limited and the bar wasn't stocked. Still, I recommend staying here.2018-06-17"

"The room was clean, and the beds were soft and comfortable. The hotel staff was friendly and helpful, and there were lots of warm and fresh options at breakfast. Book it.2022-12-29"

"The mattress was old and sagged, and made for an uncomfortable night's sleep. The toilet stopped up in the morning, and wasn't fixed before I checked out. I wouldn't stay at this hotel again.2023-02-17"

"The hotel room was clean, and the staff was nice. Quick check-in. Breakfast was great. The on-site market was really expensive.2023-03-04"

"The motel was older. The room was pretty clean, but it was cold and there was no heater, and the blanket was thin. No TV remote control. I heard a lot of noise late at night.2020-01-14"

"Close to Barrow Brain and Spine. The hotel room was clean and had everything we needed. It was smoke-free and had a king-sized bed. The employees were helpful. The surrounding area wasn't great; be careful going out at night.2021-12-06"

"A top-notch hotel. All our needs were taken care of. My husband is in a wheelchair, and the staff made sure he was comfortable. All the employees were so kind. A wonderful place to stay.2023-09-07"

"Convenient to St. Joseph Hospital. The hotel was clean and quiet, and the staff was friendly and helpful. They greeted us every time they saw us. We were able to have breakfast and dinner and relax in the evenings.2021-04-17"

"The room had dirty walls and ceiling. The elevator was slow and banged against something as it went up and down. Don't stay at this hotel.2021-04-26"

"A horrible, roach-infested, smelly hotel. There were shady people partying in the parking lot. The customer service was poor. Don't stay here.2021-05-26"

"The hotel was low-class. I was initially given the wrong room, so I had to return to the front desk. The heater in the 2nd room didn't work, and there were problems with the key card and fridge. The decor was outdated, and the carpet was wrinkled. The room had a coffee maker, tiny microwave, and small fridge, but there were no kitchen utensils. The elevators didn't work well, and one was shut down. The manager was never available, though the front desk clerks did their best to address my complaints. I was never told about hotel amenities, and stumbled upon the exercise room the last day of my stay. I wouldn't stay here for more than a day or two. Not many restaurants nearby.2020-01-01"

"A clean, comfortable hotel with pretty decor. I liked having a kitchen in the suite. No information in the room about area amenities. Nice staff.2021-02-18"

"I got an accessible room as requested, but it was a rather long walk down the hallway. The hotel clerk was polite and helpful. I've stayed here multiple times, and the service is always good. No on-site parking, but there's plenty of parking about a block away.2022-12-25"

"The motel was close to Banner Hospital and convenient to Sky Harbor Airport, but there were a lot of homeless folk in the area. Dogs were allowed, but there was no grassy area for them.2022-12-10"

"I didn't like this motel. We didn't get rooms next to each other as requested, and I didn't like being given a handicap room. The door didn't close properly, the AC didn't adequately cool the room, the bathroom door didn't close, and the curtains were falling down. Don't stay here.2019-10-23"

"This motel was the worst. Armed guards patrolled, and the clientele was sketchy. The room was nasty and dirty. The comforter and bedsheets in my smoke-free room had cigarette burns, and so did the bathtub. We didn't even want to shower. Don't stay here.2021-09-18"

"The hotel needed renovation. My room was shabby, with old bedding and window coverings and broken furniture. The bathroom was beat up. Great staff, though.2022-05-04"

"Not a cozy motel. There were people hanging around, and security was rude.2023-04-18"

"Close to the airport. The hotel was clean. Good breakfast, and the shuttle was perfect.2015-12-28"

"Good location. The hotel room was clean and comfortable, but there was construction going on opposite my room.2023-05-07"