"Not a great area; I didn't feel safe. Not a good value, either. The room was mediocre and not that clean, and the bath towels were stained. The hallway smelled like cigarette smoke and cheap perfume. There was only one hotel clerk, who was rude when I complained.2019-04-08"
"This hotel was terrible, and I didn't like that dogs were there. The room had an odor, the bed was more like a cot, and the bedsheets were dirty. The hallways smelled like marijuana. I checked out early. Don't stay here.2018-02-14"
"The bathtub dripped so loudly we could hear it even with the bathroom door shut. I told the hotel clerk, but it wasn't fixed and we weren't offered another room. Other than that, the staff was friendly and helpful.2017-03-20"
"The motel was close to Banner Hospital and convenient to Sky Harbor Airport, but there were a lot of homeless folk in the area. Dogs were allowed, but there was no grassy area for them.2022-12-10"
"For a motel that wasn't in a good area, I felt safe. It was clean and well-kept. The price was right, and pets were accepted. The front desk clerks were kind. Absolutely stay here.2022-07-03"
"I was extremely impressed by how nice and clean my room was, and I appreciated the quality furnishings. The hotel staff was pleasant enough, but the check-in clerk forgot to swipe my card, so I got a phone call at midnight and was asked to go back to the front desk to take care of that.2021-02-09"
"We arrived at the hotel an hour after check-in time, and our room wasn't ready. The housekeeper had spilled clean on one of the beds, and the smell was noxious. The 2nd room was a non-smoking room, but it reeked of cigarette smoke. The front desk clerk was nice and tried to accommodate us, but we decided not to stay. Pay a little more and find a better place to stay.2019-03-12"
"Good experience. The hotel room was clean, and the customer service was great.2017-07-29"
Pet friendly hotel
More > - allows up to medium-sized pets only, 2 pets per room - $25 per night fee for each pet - $150 maximum per stay fee for each pet. - Nov 2018 < Less
"The hotel was nice and clean. Check it out.2020-07-05"
"My hotel room had an unpleasant odor, and the pillows were terrible. Even with air fresheners, the smell didn't go away. No dishes or cookware for the kitchenette. I went to the front desk to get change for the coin laundry, but no one was there. I waited at least 10 minutes and finally gave up. The rates were OK, but I wouldn't stay here again.2019-06-20"
"No TV remote control in my room, so I couldn't turn on the TV. The motel clerk said I'd just have to tough it out. Don't stay here.2020-09-15"
"Not a great neighborhood. Motel was dirty, and so was the bathroom. Unsavory characters were hanging out on the premises throughout the day, and were sitting on the stair landing in front of our room at 2 AM being loud and rude. Front desk clerk was nice and polite. Stay somewhere else.2015-03-03"
"Our motel room was so disgusting and unsanitary that we cleaned it ourselves. The bedding didn't look clean, so we used our own. Other guests exposed our children to misbehavior and vulgar language, and the motel staff seemed unconcerned. We were very disappointed with this motel stay.2014-11-01"
"This motel was the worst. Armed guards patrolled, and the clientele was sketchy. The room was nasty and dirty. The comforter and bedsheets in my smoke-free room had cigarette burns, and so did the bathtub. We didn't even want to shower. Don't stay here.2021-09-18"
"The motel didn't accept cash payments. Don't stay here.2021-04-13"
"My experience was horrible. A male employee entered my room at 10:30 PM; when he saw that I wasn't alone, he ran out. I was frightened and shaken by the experience. Don't stay here.2020-03-12"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
