"This motel was the worst. Armed guards patrolled, and the clientele was sketchy. The room was nasty and dirty. The comforter and bedsheets in my smoke-free room had cigarette burns, and so did the bathtub. We didn't even want to shower. Don't stay here.2021-09-18"
"The motel didn't accept cash payments. Don't stay here.2021-04-13"
"My experience was horrible. A male employee entered my room at 10:30 PM; when he saw that I wasn't alone, he ran out. I was frightened and shaken by the experience. Don't stay here.2020-03-12"
"The motel was dirty, and the carpet turned my socks black. There were people in the parking lot half the night. I didn't feel safe. Don't stay here.2020-03-09"
"Located in a gated, secure area with 24-hour security. The room was clean, and the staff was friendly. I highly recommend this motel.2020-03-03"
"I didn't like this motel. We didn't get rooms next to each other as requested, and I didn't like being given a handicap room. The door didn't close properly, the AC didn't adequately cool the room, the bathroom door didn't close, and the curtains were falling down. Don't stay here.2019-10-23"
"I expected a better motel for the price. The room door didn't close properly, the curtains were falling down, and the bathroom door didn't close. The fridge didn't work well. Find another place to stay.2019-10-21"
"The motel room wasn't well-cleaned. I was disappointed and wouldn't stay here again.2018-10-22"
"The motel was run-down, and the room didn't smell fresh. The beds creaked and sagged in the middle. The pillows were small and filled with pieces of foam, and the curtains and baseboard needed to be replaced. The bathtub was so old that the porcelain was rubbed off. There was only one vending machine, and it only had drinks. I wouldn't stay here again.2018-10-22"
"The motel was cheap and close to the freeway, but it was old. There was a Starbucks right there. My room wasn't ready until 5:30 PM. The beds weren't that comfortable, and I could hear traffic and noise from other rooms. The staff was friendly, but the armed security patrols made me nervous. Limited free breakfast. 2018-10-22"
"A horrible, roach-infested, smelly hotel. There were shady people partying in the parking lot. The customer service was poor. Don't stay here.2021-05-26"
"There were dead bugs in the bottom cabinets, and there were live roaches. The room needed better cleaning. The hotel seemed understaffed, and the customer service was horrible. People hung out in the parking lot partying. Don't stay here.2021-05-23"
"The hotel smelled like animals. The fridge in my room was full from a previous guest, and there was mold all over the shower. I requested a late checkout because my flight was delayed, but when I checked out, the clerk was rude and charged me extra. Stay somewhere else.2019-10-19"
"The hotel was old and looked tired, but it was clean. The lobby was hard to find.2018-11-15"
"No kitchen supplies in the room; I had to return to the front desk and ask for some. There was no bedding for the sofa bed, and I had to go back to the front desk to get some; only one blanket was available. The shower wasn't clean. Service was non-existent, and the hotel clerks were curt. Don't stay here.2016-09-18"
"The hotel was low-class. I was initially given the wrong room, so I had to return to the front desk. The heater in the 2nd room didn't work, and there were problems with the key card and fridge. The decor was outdated, and the carpet was wrinkled. The room had a coffee maker, tiny microwave, and small fridge, but there were no kitchen utensils. The elevators didn't work well, and one was shut down. The manager was never available, though the front desk clerks did their best to address my complaints. I was never told about hotel amenities, and stumbled upon the exercise room the last day of my stay. I wouldn't stay here for more than a day or two. Not many restaurants nearby.2020-01-01"
"The hotel was within walking distance of the VA hospital, and close to the light rail Osborn/Central stop to the airport. The room was pricey considering that breakfast wasn't complimentary. 2019-11-27"
"The hotel room was clean, and the staff was great.2019-10-18"
"The hotel was clean and well-maintained. Great place to stay.2019-05-25"
"The bathroom door was missing a screw and wouldn't stay shut. The coffee was horrible. I left my glasses behind, and the hotel staff wouldn't mail them to me.2019-04-18"
"I got an accessible room as requested, but it was a rather long walk down the hallway. The hotel clerk was polite and helpful. I've stayed here multiple times, and the service is always good. No on-site parking, but there's plenty of parking about a block away.2022-12-25"
"This was the worst stay I've had. The hotel was dirty and had bugs. Don't stay here.2021-08-30"
"Nice, dry hotel room. My TV didn't work, though, so I changed rooms.2021-08-21"
"The room wasn't stocked, and there were no amenities at all because of Covid. The bed was comfortable. No on-site food or information about area dining. If you want the bare minimum, this is the hotel for you.2021-07-17"
"The hotel was getting tired and needed updating. No breakfast. I didn't have any problems.2021-04-28"
"The room had dirty walls and ceiling. The elevator was slow and banged against something as it went up and down. Don't stay at this hotel.2021-04-26"
"The hotel was clean, and the employees were excellent. Book it.2021-04-10"
"Everything was good. The hotel was close to Banner Medical Center and Hospital, and parking was free. There were lots of restaurants nearby.2019-09-22"
"The handicap room was great. The hotel employees were friendly and helpful, and breakfast was better than average.2019-08-02"
"The hotel was clean and comfortable, and the staff was helpful. I highly recommend staying here.2018-06-07"
"Convenient to St. Joseph Hospital. The hotel was clean and quiet, and the staff was friendly and helpful. They greeted us every time they saw us. We were able to have breakfast and dinner and relax in the evenings.2021-04-17"
"The 1st room was disgusting and reeked of smoke. We were moved to another room the next day, and it was amazing. The hotel clerk went above and beyond to make up for the 1st night. Everything was fine until we ordered room service; my husband's carrot cake had mold in it. The employees in the eating area were incredibly rude and yelled at me when I asked for a cup of coffee and then offered to get it myself. Don't stay here.2016-12-04"
"A safe, convenient, and comfortable hotel. The room was clean, and the bed was comfortable. There was a restaurant just outside the hotel.2021-02-26"
"Convenient location. We did have to request to have the bathroom cleaned, as it was filthy when we arrived. It was cleaned, but not very well. Great staff.2020-10-31"
"A top-notch experience. All the hotel employees were wonderful and provided outstanding customer service. You'll have to order breakfast at the front desk.2020-09-28"
"Great location. The room was clean and comfortable, and the staff was cordial. The hotel wasn't set up for breakfast yet due to Covid restrictions, but the IHOP next door was open.2020-05-29"
"Great hotel and room. Breakfast was good.2019-10-22"
"Not a great area; I didn't feel safe. Not a good value, either. The room was mediocre and not that clean, and the bath towels were stained. The hallway smelled like cigarette smoke and cheap perfume. There was only one hotel clerk, who was rude when I complained.2019-04-08"
"This hotel was terrible, and I didn't like that dogs were there. The room had an odor, the bed was more like a cot, and the bedsheets were dirty. The hallways smelled like marijuana. I checked out early. Don't stay here.2018-02-14"
"The bathtub dripped so loudly we could hear it even with the bathroom door shut. I told the hotel clerk, but it wasn't fixed and we weren't offered another room. Other than that, the staff was friendly and helpful.2017-03-20"
"Easy to find from the freeway, and centrally located. Hotel was comfortable and reasonably priced. Liked having a studio room with kitchen facilities. Highly recommend.2015-03-20"
"Hotel was clean, and the staff was nice. Great stay.2015-03-19"
"The hotel was infested with cockroaches, and the carpet turned our feet black. Only 1 of the 2 beds had a blanket. The stove was broken. The dresser wasn't level, so the drawers wouldn't stay closed. Young people were openly using drugs, and it smelled horrible by the elevator. Don't stay here.2021-06-02"
"The hotel room smelled strongly of cigarette smoke. The stove was falling apart, and the bedsheets were stained.2020-09-13"
"This was such an awful hotel, and the service was the worst. Don't stay here.2016-03-16"
"No problems with my hotel stay, but the mattress was so hard I might as well have slept on the floor.2015-11-17"
"The room was clean, but the AC didn't work, and we didn't get a 1st floor room as requested. I waited with other guests for over 30 minutes before someone turned up at the front desk at 8:30 PM. No apology for the delay, and the clerk took a personal call during my check-in, so my questions were ignored. Nice breakfast, but the attendant kept pushing gloves at us before we'd made any choices. 2022-09-01"
"Just a place to sleep and shower. The hotel was located in a bad area. The stairway was never cleaned. The pool area was littered with cigarette butts; the pool was ice-cold, and the whirlpool was boiling hot.2021-03-28"
"The room was comfortable, and the AC worked well. The bed was adequate, but it was a bit soft for me. Breakfast was in a bag, but had a sandwich that could be heated in a microwave. I recommend this hotel.2020-11-20"
"The hotel was clean and the beds were comfortable, but our room was on the street side and we heard a lot of noise. Breakfast wasn't good. Overall, we got what we paid for.2020-02-23"
"The hotel wasn't fancy, but it was clean and comfortable, and the employees were friendly, welcoming, and helpful.2019-05-06"
"Close to Barrow Brain and Spine. The hotel room was clean and had everything we needed. It was smoke-free and had a king-sized bed. The employees were helpful. The surrounding area wasn't great; be careful going out at night.2021-12-06"
"The hotel was decent, though the price seemed a little high. There was an issue with the toilet, which wasn't properly bolted to the floor. 2019-02-13"
"Nice, clean hotel. Good place to stay.2016-08-18"
"The hotel was fairly clean and well-kept. Good place to stay.2016-03-29"
"The hotel wasn't fancy, but it was clean and OK for the price. The staff was attentive.2016-01-19"
"The motel was older. The room was pretty clean, but it was cold and there was no heater, and the blanket was thin. No TV remote control. I heard a lot of noise late at night.2020-01-14"
"The surrounding area wasn't nice. No remote control for the TV. Other guests yelled at me in the parking lot for no reason. Not a good motel stay.2016-04-11"
"No TV remote control in my room, so I couldn't turn on the TV. The motel clerk said I'd just have to tough it out. Don't stay here.2020-09-15"
"Not a great neighborhood. Motel was dirty, and so was the bathroom. Unsavory characters were hanging out on the premises throughout the day, and were sitting on the stair landing in front of our room at 2 AM being loud and rude. Front desk clerk was nice and polite. Stay somewhere else.2015-03-03"
"Our motel room was so disgusting and unsanitary that we cleaned it ourselves. The bedding didn't look clean, so we used our own. Other guests exposed our children to misbehavior and vulgar language, and the motel staff seemed unconcerned. We were very disappointed with this motel stay.2014-11-01"
"An older hotel in a noisy area by I-10. The traffic noise sounded like a racetrack by my room. There was a sticky stain on the carpet, and the top sheet was missing from the bed. The pool was in the shade. I was here for a professional class, and our water and snacks were removed before our break, so we had to buy water from the machine. The only restaurants nearby were McDonald's, Burger King, and one great Mexican place. The hotel diner had irregular hours and slow service; it was often closed. I wouldn't stay here again.2021-05-05"
"The service was excellent, and I liked that I didn't have to leave the hotel to get breakfast.2020-09-30"
"Great choice. The hotel room was clean, and the service was good. We really enjoyed our stay.2020-06-28"
"Good room with a comfortable bed. Nice hotel clerks. I didn't like that the pool and restaurant closed so early, though.2016-06-10"
"The hotel was conveniently located off the freeway. Nice room. I'd stay here again.2021-10-06"
"The hotel was noisy late at night. I heard doors banging.2021-09-11"
"Great location. We enjoyed staying at this hotel.2019-09-17"
"The room was dirty, and the beds were horrible; we slept in our clothes on top of the blankets. We left after one night. Don't stay at this hotel.2019-08-30"
"I had a pleasant stay. The hotel room was clean, and the linen was well-stocked. Don't be intimidated by the surrounding neighborhood; we felt safe here.2019-06-25"
"Beautiful hotel room, but we didn't know that the bottled water and WiFi weren't free, and that valet parking cost $30 per night.2015-08-10"
"The hotel room was clean, and the staff was pleasant and attentive. Clean pool. The on-site restaurant was extremely expensive and not very good. I'd stay again.2015-06-17"
"The room was clean, and the beds were soft and comfortable. The hotel staff was friendly and helpful, and there were lots of warm and fresh options at breakfast. Book it.2022-12-29"
"Lots of restaurants and shops nearby. The hotel was nice and clean, and our handicap room was comfortable> The bathroom light was burned out. Despite signs about wearing masks, we were the only ones doing so. Not even the front desk clerk wore a mask. 2021-06-20"
"Most of the hotel amenities were unavailable because of Covid, including the pool, exercise room, and breakfast. There was hair in the shower, and the room smelled like fried food. The check-in staff wasn't friendly and seemed in a hurry to end their shift. Don't stay here.2021-05-03"
"Clean hotel with great personnel.2017-08-18"
"We had a pleasant hotel stay. The staff was considerate and helpful. We'll stay again.2017-05-03"
"The hotel location was seedy, and there were homeless people in the area. Poor breakfast. The orange juice machine dispensed clear water, and the apples weren't fresh. Don't stay here.2022-03-13"
"Nice hotel in a good location. Good quality for a good price.2021-12-23"
"Great hotel stay.2019-06-16"
"Excellent value. The hotel room was beautiful. No whirlpool, but the pool was nice.2018-05-03"
"The hotel was OK. Everything was fine.2018-05-01"
"Our hotel stay was OK, but there were issues with the plumbing. Every time the toilet was flushed or the sink water was turned off, there was a thud in the from the pipes in the wall. I liked the Keurig coffee maker. Parking was expensive.2016-09-08"
"The hotel room was clean, and the staff was nice. Quick check-in. Breakfast was great. The on-site market was really expensive.2023-03-04"
"I had to sleep in the center of the bed to avoid falling off. There was hair in the shower, the showerhead needed to be replaced, and the toilet was loose. I went to the front desk for information, and there was no one there.2022-08-25"
"The hotel room was beautiful and clean. Nice pool and workout room, and breakfast was excellent. 2022-08-11"
"The hotel was clean and quiet, and the beds were good. All went well.2018-11-29"
"Good hotel, but the ceiling in the bathroom sprang a leak our last night.2017-02-27"
"I had a wonderful stay. The hotel staff was kind and helpful, including security.2022-01-13"
"The hotel room was clean and quiet.2020-01-23"
"An excellent hotel that's been beautifully renovated. The staff was accommodating and friendly; I was able to check-in early and check out late.2019-12-29"
"Great place. The hotel was nice and clean. We only got 2 towels and no washcloths at all, and I didn't notice the sign about calling for more until I was ready to shower.2018-10-08"
"The hotel was within walking distance of both the basketball and baseball stadiums. We felt safer on 2nd Street at night since there were plenty of restaurants and bars, whereas everything on 3rd Street was closed at night. The room was clean, and we liked the easy underground parking.2018-03-22"
HotelGuides makes it easy to find hotels that are pet friendly. I also like the ease of changing reservations and that I don’t have to pay in advance.
- Heather Riegraf
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
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Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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