"An excellent hotel that's been beautifully renovated. The staff was accommodating and friendly; I was able to check-in early and check out late.2019-12-29"
"Great place. The hotel was nice and clean. We only got 2 towels and no washcloths at all, and I didn't notice the sign about calling for more until I was ready to shower.2018-10-08"
"The hotel was within walking distance of both the basketball and baseball stadiums. We felt safer on 2nd Street at night since there were plenty of restaurants and bars, whereas everything on 3rd Street was closed at night. The room was clean, and we liked the easy underground parking.2018-03-22"
"A comfortable hotel. We enjoyed our stay.2017-05-12"
"Our hotel stay was OK, but there were issues with the plumbing. Every time the toilet was flushed or the sink water was turned off, there was a thud in the from the pipes in the wall. I liked the Keurig coffee maker. Parking was expensive.2016-09-08"
"The AC stopped working at 10:30 PM; it was really hot, so we were uncomfortable. Don't stay at this hotel.2019-10-17"
"The hotel staff was friendly, professional, and accommodating. I was given a room on the top floor, but when they learned that my father is handicapped, they moved us to a room on the 1st floor. The room was up to the best standards. I'd definitely stay here again.2019-07-28"
"The hotel was OK, but the room felt cramped, the AC was noisy, and the TV didn't work properly. The toilet bowl had an odd substance lining it. Don't expect to be really comfortable just because you're in a suite.2018-08-02"
"Centrally located and close to the hospital. The hotel was nice and safe. The room was large, attractive, and clean. I liked the upscale look without the upscale price. Good breakfast buffet with lots of choices. I'd definitely stay here again and recommend it.2018-07-28"
"The hotel was conveniently located. The beds and pillows were wonderful. Enjoy your stay.2018-01-30"
"The room wasn't clean, and there were insects moving around at night. The bedspread was stained. There were large cracks in the bathtub, and the toilet was stained. Don't stay at this motel.2019-10-08"
"The motel clerk was unprofessional and made inappropriate comments. I was shocked and offended. Don't stay here.2018-04-24"
"Convenient to downtown. The room was clean, but the carpet was badly stained and there was no bath mat. The staff was helpful. If you just need a no-frills place to sleep, this motel will suit you fine.2017-10-22"
"My motel room hadn't been cleaned, and the carpet was stained and torn. No cold water, so I couldn't shower. The ironing board pad was old and useless, and the bathroom floor was filthy. The front desk clerk was rather obnoxious. We'll never stay here again and don't recommend it.2017-08-04"
"Great value. The motel room was clean, but we weren't able to get extra pillows or towels in the evening.2016-12-06"
"A nice, cozy little motel within walking distance of everything. Not much parking, though.2019-09-22"
"The motel room was so nice, and the bed and pillows were comfortable. Nice, friendly staff, and breakfast was perfect. I'd definitely stay here again.2019-09-19"
"The room had a strange odor, and the carpet was dirty. OK motel overall.2017-08-15"
"Affordable and within walking distance of downtown. The motel was clean and updated. Wonderful room with amenities like a fridge, microwave, iron, and hair dryer, and everything worked well. I was pleased. The exterior was deceiving; the interior was like a 4-star hotel.2017-08-14"
"Good value and close to Chase Field. The motel was clean and comfortable.2017-07-27"
"Convenient to St. Joseph Hospital. The hotel was clean and quiet, and the staff was friendly and helpful. They greeted us every time they saw us. We were able to have breakfast and dinner and relax in the evenings.2021-04-17"
"The 1st room was disgusting and reeked of smoke. We were moved to another room the next day, and it was amazing. The hotel clerk went above and beyond to make up for the 1st night. Everything was fine until we ordered room service; my husband's carrot cake had mold in it. The employees in the eating area were incredibly rude and yelled at me when I asked for a cup of coffee and then offered to get it myself. Don't stay here.2016-12-04"
"Not a 5-star place, but it was affordable and clean. Easy check-in and easy access to the airport and downtown.2020-01-30"
"The staff was courteous and friendly. I definitely recommend staying here.2019-08-30"
"Barely adequate. The room was dreary, and no water was offered at check-in. Long wait for the airport shuttle; the morning van was full, so I had to take a shuttle an hour earlier than needed.2018-11-09"
"I wasn't told about pool and whirlpool availability. Parking was limited.2017-06-17"
"Good rates. The hotel was clean. The room was good-sized and had the amenities I needed. The big dining room was only open for breakfast; lunch and dinner were in the loud bar, so it wasn't very pleasant. Good shuttle.2017-05-21"
"A horrible, roach-infested, smelly hotel. There were shady people partying in the parking lot. The customer service was poor. Don't stay here.2021-05-26"
"There were dead bugs in the bottom cabinets, and there were live roaches. The room needed better cleaning. The hotel seemed understaffed, and the customer service was horrible. People hung out in the parking lot partying. Don't stay here.2021-05-23"
"The hotel smelled like animals. The fridge in my room was full from a previous guest, and there was mold all over the shower. I requested a late checkout because my flight was delayed, but when I checked out, the clerk was rude and charged me extra. Stay somewhere else.2019-10-19"
"The hotel was old and looked tired, but it was clean. The lobby was hard to find.2018-11-15"
"No kitchen supplies in the room; I had to return to the front desk and ask for some. There was no bedding for the sofa bed, and I had to go back to the front desk to get some; only one blanket was available. The shower wasn't clean. Service was non-existent, and the hotel clerks were curt. Don't stay here.2016-09-18"
"The hotel was low-class. I was initially given the wrong room, so I had to return to the front desk. The heater in the 2nd room didn't work, and there were problems with the key card and fridge. The decor was outdated, and the carpet was wrinkled. The room had a coffee maker, tiny microwave, and small fridge, but there were no kitchen utensils. The elevators didn't work well, and one was shut down. The manager was never available, though the front desk clerks did their best to address my complaints. I was never told about hotel amenities, and stumbled upon the exercise room the last day of my stay. I wouldn't stay here for more than a day or two. Not many restaurants nearby.2020-01-01"
"The hotel was within walking distance of the VA hospital, and close to the light rail Osborn/Central stop to the airport. The room was pricey considering that breakfast wasn't complimentary. 2019-11-27"
"The hotel room was clean, and the staff was great.2019-10-18"
"The hotel was clean and well-maintained. Great place to stay.2019-05-25"
"The bathroom door was missing a screw and wouldn't stay shut. The coffee was horrible. I left my glasses behind, and the hotel staff wouldn't mail them to me.2019-04-18"
"I was extremely impressed by how nice and clean my room was, and I appreciated the quality furnishings. The hotel staff was pleasant enough, but the check-in clerk forgot to swipe my card, so I got a phone call at midnight and was asked to go back to the front desk to take care of that.2021-02-09"
"The motel was nice, but maintenance and housekeeping needed improvement. The fridge and microwave didn't work, and neither did the phone in the room.2020-10-17"
"The motel room was clean, comfortable, and modern, and the staff was friendly and helpful. This is a perfect spot if you want to be near the airport.2019-09-08"
"Good value. The motel was clean and had what we needed. Book it.2019-04-19"
"Good motel within walking distance of Celebrity Theater.2018-11-12"
"A clean, comfortable hotel with pretty decor. I liked having a kitchen in the suite. No information in the room about area amenities. Nice staff.2021-02-18"
"Great value. This was the best hotel room I've stayed in for a long time. It had a full kitchen and modern appliances. The lobby smelled great; everything was new and clean. Superb staff; they were friendly, helpful, and good at their jobs.2021-01-27"
"Walk to Phoenix Children's Hospital. The hotel was comfortable, and the accommodations were awesome. There was a stove in the room; bring food to cook. The staff was hospitable. I had a good stay.2020-05-11"
"This was the worst stay I've had. The hotel was dirty and had bugs. Don't stay here.2021-08-30"
"Nice, dry hotel room. My TV didn't work, though, so I changed rooms.2021-08-21"
"The room wasn't stocked, and there were no amenities at all because of Covid. The bed was comfortable. No on-site food or information about area dining. If you want the bare minimum, this is the hotel for you.2021-07-17"
"The hotel was getting tired and needed updating. No breakfast. I didn't have any problems.2021-04-28"
"An excellent hotel. Close to the VA hospital, and the service was good. The mobility assist was nice to see, but there should have been a chair in the shower.2020-11-12"
"I didn't like this motel. We didn't get rooms next to each other as requested, and I didn't like being given a handicap room. The door didn't close properly, the AC didn't adequately cool the room, the bathroom door didn't close, and the curtains were falling down. Don't stay here.2019-10-23"
"I expected a better motel for the price. The room door didn't close properly, the curtains were falling down, and the bathroom door didn't close. The fridge didn't work well. Find another place to stay.2019-10-21"
"The motel room wasn't well-cleaned. I was disappointed and wouldn't stay here again.2018-10-22"
"The motel was run-down, and the room didn't smell fresh. The beds creaked and sagged in the middle. The pillows were small and filled with pieces of foam, and the curtains and baseboard needed to be replaced. The bathtub was so old that the porcelain was rubbed off. There was only one vending machine, and it only had drinks. I wouldn't stay here again.2018-10-22"
"The motel was cheap and close to the freeway, but it was old. There was a Starbucks right there. My room wasn't ready until 5:30 PM. The beds weren't that comfortable, and I could hear traffic and noise from other rooms. The staff was friendly, but the armed security patrols made me nervous. Limited free breakfast. 2018-10-22"
"The entire hotel staff was amazing. Great place to stay.2020-10-31"
"The hotel was reasonably priced, and the accommodations were comfortable. The staff was friendly and helpful, and the breakfast buffet was good. Convenient to the airport, and there was a 24-hour shuttle. I recommend staying here.2019-11-02"
"We enjoyed our hotel stay. Check-in was easy, and we loved the popcorn.2018-07-02"
"I had to change rooms because the AC was incredibly noisy. The pillows were like rocks. Good service. Breakfast was a carbohydrate extravaganza.2017-05-18"
"One mattress was in terrible condition, the carpet was worn and frayed, and water leaked in the bathroom. The hotel clerks greeted me warmly and went out of their way to check me in quickly. 2020-10-24"