"The hotel was mostly good, but the front desk clerks were rude on the phone. One said the room type I wanted wasn't available, but I went online and saw that it was, and then he admitted I was right. We never got the towels and bedsheets for the sofa bed that we requested. We finally gave up on the clerk and a kind housekeeper gave us the items.2023-05-25"
"The room phone didn't work. The toilet constantly ran, and the seat was loose. I asked to have the issues fixed, but that didn't happen. The hotel staff was nice. Don't stay here.2021-07-01"
"The room was small, confined, and didn't smell clean. When we complained, we were upgraded to a nice room at no extra charge; this room type would have been out of our budget. The 1st room was reasonably priced, but you get what you pay for. Good breakfast.2019-04-19"
"Clean hotel with friendly staff and a good breakfast. I'd stay here again.2018-10-14"
"The hotel was clean, and that's the most important thing to me. Go ahead and stay here.2016-07-31"
"The check-in clerk was eating when we arrived and didn't greet us pleasantly. We weren't happy about being charged a deposit. The bathroom light didn't work, so I had to shower in darkness. Explore other options.2023-02-06"
"We had a pleasant stay. The hotel room was clean. Ask for a room away from the stairs or back door, or you'll hear the door slamming all night.2021-03-17"
"Located away from the hustle and bustle. The hotel was older, but the room was clean. Our room had 2 queen beds and was a bit small. The atmosphere was laid back. Stay here.2020-06-29"
"The hotel room wasn't thoroughly cleaned. When I went to breakfast and told the attendant that we'd been given a complimentary breakfast, she said, "There are no free breakfasts here." When I explained that the front desk clerk approved it, she went to verify it but never apologized.2019-05-06"
Upscale, smoke-free, all-suite, extended-stay hotel
3 miles north of Gulf Shores Zoo
4 floors, 88 suites
Outdoor swimming pool open in summer - exercise room
Kitchen in every suite
Free hot breakfast buffet
Pet friendly hotel
- allows pets up to 80 pounds, 2 pets per room - allows pets up to 80 pounds, 2 pets per room - $75 per stay pet fee up to 6 nights - $150 maximum per stay fee. - Sep 2018 < Less
"Nice-sized room with great amenities. The bed was comfortable, and I liked the division between the bedroom and living area to watch TV. The only drawback was a large stain in the bathtub. The motel was located behind a small shopping center, so the parking area was somewhat small.2021-12-21"
"Good experience overall. The hotel was clean. The front desk clerk wasn't at the desk when we arrived; we waited a while but could hear staff in back talking. Located on the beach with access to the beach. I recommend staying here.2021-07-26"
"Carpet smelled musty. Everything else was good.2015-01-21"
"Nice, clean hotel room. It was a little pricey for a business traveler, but just a half hour from the beach. My window had sheer curtains but no drapes, and the parking lot light shined in my window; the room was so bright I could almost read a book. Ask for a room on the west side of the building.2019-06-26"
"My hotel "suite" was just a basic room with a huge desk in the middle of it.2019-04-30"
"Convenient to Tanger Outlets. Great hotel stay.2018-01-10"
"Excellent hotel room, but it was poorly equipped and arranged for a handicapped guest. You can find a more affordable option that's just as good.2016-10-18"
"I had to change rooms because the door wouldn't open and the microwave didn't work.2019-05-13"
"The motel was close to the road, but I never heard a car. The pet friendly accommodations were excellent, and the room was clean. The employees were friendly. I'd definitely stay here again.2018-09-20"
"This was the worst motel ever. We were given a smoking room that reeked and was a total dump. We decided not to stay.2017-02-21"
"Across the street from Tanger Mall. I was upgraded to a suite at no additional charge, and the room was clean. All the motel clerks were helpful and nice, and the hot breakfast was better than I expected. I'd stay here again.2016-11-27"
"I loved everything about this hotel. It was beautiful, and all the employees were helpful and friendly. The game room was closed, and the pool was closed for maintenance, so that was a disappointment. Definitely stay here.2021-05-14"
"We really enjoyed our stay and liked being away from the traffic. Loved the nice room, and all the employees we encountered were friendly and helpful. Wonderful complimentary breakfast. We highly recommend this hotel.2018-08-26"
"The hotel was upscale and nice. Great atmosphere. I highly recommend staying here.2018-08-07"
"This motel should be bulldozed. It had such a bad mold problem that I had a hard time breathing. The carpet was damp and moldy and turned my feet black. There was mold showing through the paint on the bathroom ceiling. Avoid this place like the plague.2019-09-14"
"It took 45 minutes to check in, and there were ants in our room and fire ants at the pool. Don't stay at this motel.2016-07-02"
"I had a nice stay. Great location near the outlet mall and restaurants. Not too far from beaches. There was a Cracker Barrel just in front. The hotel was recently renovated and had USB ports. The room was quiet, the beds were comfortable, and the shower was nice. Breakfast was available.2021-05-10"
"Nice hotel stay. The bed wasn't as comfortable as in previous visits, but all the employees were cordial and helpful. Good breakfast. Convenient to shops and restaurants. I'd stay again.2017-05-18"
"Nice location and affordable rates. The hotel was clean, and there were plenty of good restaurants within walking distance.2015-09-22"
"Close to everything. The hotel was clean, the staff was friendly, and breakfast was good.2015-09-01"
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- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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