"This was the worst hotel. The room was dirty, and the TV didn't work. There was mold and mildew in the bathroom, and the bathroom door took force to open. The front desk clerk had no customer service skills. Don't stay here.2016-09-27"
Across from convention center - near New Orleans Cruise Port
8 floors, 170 rooms
No shuttle to New Orleans Cruise Port
No swimming pool
24-hour exercise room
24-hour self-serve restaurant - lounge
Free hot breakfast buffet
Free WiFi
Valet parking only - $35 per night
Park and cruise not allowed
Pet friendly hotel
- allows up to 2 dogs with a combined weight of 75 pounds - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Sep 2018
"There was a total breakdown in communication between the hotel clerks and valet drivers. They each had their own set of rules and methods of operation that contradicted each other. I had to wait 30 minutes to get my vehicle every time I used the valet parking service.2024-01-22"
"The hotel was under construction when I stayed. The room was run-down, and the service was terrible. Don't stay here.2018-12-17"
"Walk to everything. The hotel was clean, and the room was really spacious. Great staff.2018-12-12"
Midscale, smoke-free, all-suite, extended-stay hotel
In downtown New Orleans Warehouse District
About a mile from New Orleans Cruise Port
No shuttle to New Orleans Cruise Port
Heated outdoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Parking costs $21 per night
Park and cruise not allowed
Pet friendly hotel
- allows up to 2 pets per suite - $25 per night pet fee if staying 1 to 3 nights - $75 pet fee if staying 4 to 29 nights - $150 pet fee if staying 30 nights or more. - Feb 2021
"Excellent location within walking distance of everything. The room was clean, and the employees were polite and welcoming.2020-01-06"
"Convenient to the conference center and some good restaurants. The hotel had no character, though the front desk clerk was friendly and helpful with information about the property. I had trouble with the key card, but once I got in the room, I was pleasantly surprised by the size and quality. The lounge and work areas were adequate. It took 10 minutes to get hot water in the shower, though, and the sink didn't have cold water. Breakfast was plentiful and OK, but it was the same every day and the dining area didn't have enough seating. Great happy hour. The business center and pool area were fine. My biggest disappointment was that renovations were underway during my stay.2019-09-30"
"Great location. Our 2-room suite was outstanding, and we thoroughly enjoyed the accommodations. The kitchen allowed us the option of cooking and staying in. Enjoy your hotel stay.2019-02-04"
"Nice hotel, and we appreciated that the clerk stored our luggage until our room was available. Good valet service, but the driveway wasn't kept clear for people arriving and departing. No complimentary breakfast, and the restaurant was expensive.2018-04-30"
"The hotel staff was nice and helpful.2016-10-10"
"An awesome experience. The hotel was beautiful, and the staff was wonderful. Nice place to stay.2016-09-12"
"The hotel room was wonderful, and the bed was comfortable. I liked the room service option, and the restaurant and coffee bar were quaint. 2017-05-15"
"Nice service and hospitality from the hotel staff. I really enjoyed my short stay here.2016-05-10"
"The room was clean, and all the hotel employees were professional and eager to please. I'll stay here again.2019-08-08"
"I was shocked by the small size of the room and bathroom. The walls were thin, and we could hear conversations in the rooms on either side of ours. The phone didn't work. The hotel staff was professional and polite. Find your own parking unless you don't mind slow valet service.2017-03-20"
"I was pleased with the hotel, location, and staff. The rates were reasonable. Close to the hop-on-hop-off bus. The hotel room was large. Many options at breakfast, and there was a light dinner with beer and wine. The parking special was appreciated, though parking was tight.2019-05-04"
"Close to attractions and a short walk to Jackson Square. The room was clean and spacious, and the hotel staff was helpful and courteous. Easy check-in.2017-04-20"
"Close to everything we wanted to do, but in a safe and quiet area. The hotel was clean, and the staff was friendly and helpful. The room had comfortable beds and a small kitchen. The only negative was that the towels were a bit rough. Good breakfast and coffee in the social room each morning. I highly recommend staying here.2016-10-03"
"Great location. Adequate hotel, but it was in the midst of renovation and somewhat messy. The room was nice and spacious. Not enough front desk clerks, so check-in took a while, but all the employees were friendly and polite. I did enjoy having the complimentary breakfast delivered to the room.2016-01-04"
"The hotel room was just OK. The AC sounded like a plane taking off, so we turned it off. The TV didn't work; maintenance had to come and re-program it. The bathroom floor was dirty. OK for an overnight stay.2023-10-21"
"Great location and staff. I had a superb hotel stay. The bartender was excellent and really made us feel welcome. Book it.2017-05-11"
"The hotel staff was helpful and friendly.2016-06-28"
"An excellent hotel for the price, and the location was ideal. The carpet needed to be replaced, but I had a pleasant and comfortable stay. The staff was courteous, friendly, and helpful.2016-10-29"
"We got in from our cruise at 8 AM and went to the hotel to have them hold our bags until check-in time. We were surprised to find that they already had a room ready and checked us in right away.2018-01-02"
"The hotel was amazing. Enjoy your stay.2017-07-20"
"The hotel was clean and elegant, and the views were nice. Enjoy your stay.2017-07-05"
"I liked my 36th floor room. The meal prices at the hotel were too high, though.2020-02-18"
"I really enjoyed my stay at this hotel. The room was clean, nicely appointed, and had great views of Canal Street and the French Quarter. The lobby was large and bright, and the property was well-maintained. Parking was expensive; we found a garage a few blocks away that cost half as much.2016-07-18"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
