Upper-upscale, smoke-free, full-service, downtown hotel
Connected to Rochester Riverside Convention Center
27 floors, 338 rooms
Free shuttle to Rochester Airport
Heated indoor swimming pool - 24-hour exercise room
Restaurant - lounge - room service
Free WiFi
Parking costs $12 per night
Pet friendly hotel
More > - allows dogs only up to 50 pounds, 2 dogs per room - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Jun 2016 < Less
"Not a luxury hotel. The pool, whirlpool, and exercise room were close the first 24 hours of our stay. When they did open, the exercise room was being painted, the whirlpool looked like it hadn't been open for years, and there were ants all over the pool deck. Stay somewhere else.2018-02-27"
"Don't stay at this hotel unless you're on a tight budget.2023-08-13"
"I had a decent hotel stay, but the rates were a bit high. The bathroom sink didn't drain. Breakfast wasn't included.2023-06-12"
"The hotel was run-down and felt dirty. The carpet in the room was stained and looked gross. The shuttle was convenient, but it was really dirty.2018-11-11"
Pet friendly hotel
More > - allows dogs and cats only - allows pets up to 50 pounds, 2 pets per room - $75 pet fee if staying 5 nights or more - $50 pet fee if staying fewer than 5 nights. - Sep 2023 < Less
Upscale, smoke-free, all-suite, extended-stay hotel
Near University of Rochester
About a mile from Rochester Airport
5 floors; 88 studio to 2-bedroom suites
Free shuttle to Rochester Airport
Free shuttle to other attractions within 3-mile radius
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Park and fly not allowed
Pet friendly hotel
More > - allows up to 2 pets per room - $15 pet fee for 1st night - $10 fee for each night thereafter - $250 maximum per stay pet fee. - Jul 2016 < Less
"Close to Blue Cross Arena. The hotel was awesome. The room was clean, and the employees were friendly and helpful. Nice breakfast. I'd definitely stay here again.2018-01-23"
"Great location and awesome hotel staff. Definitely stay here.2017-02-21"
"There was construction everywhere. Don't stay at this hotel.2023-05-20"
"Two of the hotel clerks were polite and helpful, but two others were rude and snobby.2019-09-14"
"We stayed at this hotel because of my mother's surgery, and all the employees were courteous, friendly, and sympathetic. Don't hesitate to stay here.2018-12-28"
"The hotel rooms were comfortable and ultra clean. We were greeted with a smile and assigned our 3 rooms. The staff pointed out the location of the pool, exercise room, and ice machine. Breakfast included omelets and a variety of hot and cold food. A kitchen worker asked if everything was satisfactory and if there was anything else we'd like. Don't hesitate to stay here.2019-08-07"
"We stayed here twice. The 1st time, our room was filthy and there was hair on the floor. 2019-07-14"
"An excellent hotel. Clean, lovely room and nice staff.2017-12-27"
"This is an older hotel near the airport. It was clean but not updated. No restaurants in the area. I was disappointed.2021-06-28"
"Not a good value. The entire 2nd floor of this hotel smelled like mildew. The carpet in my room felt soggy, and the hallway ceiling had leaks and falling plaster. The evening clerk was friendly and helpful, but the morning clerk was sleeping when I went to the lobby at 5:15 AM. Breakfast was good, and the attendant was friendly and kept the area clean. Don't stay here.2018-08-10"
"Close to the airport, but I rarely heard airplane noise. The hotel staff was friendly. I'll stay again.2016-10-02"
"When I called about shuttle times, I was told that the 1st floor was undergoing renovation, but was assured that it wouldn't be a problem. When I arrived, I felt like I needed a hardhat. The "front desk" area looked like a storage closet, but the hotel clerk was nice. The room was adequate, but I was given an adjoining room, and a child in the next room cried and banged on the door. I had been told the shuttle started at 4:30 AM, but it didn't actually start until 6 AM. I had a horrid experience.2015-10-25"
"I loved this hotel; it was so quiet. Stay here.2021-02-14"
"A bad hotel. Don't stay here.2017-03-23"
"Convenient to restaurants, stores, and highways. The accommodations and amenities outweighed the price. I just needed a place to sleep, and this hotel was perfect for my needs.2015-04-28"
"No room amenities. The toilet didn't flush well. No washcloths provided, and I never got any after asking for some. There was no one at the front desk most of the day. Don't stay at this hotel.2021-06-24"
"Fast check-in and checkout. Nice little breakfast. The hotel snack bar wasn't free.2019-09-09"
"Close to the zoo, but not right in the city. The hotel was nice, clean, and inviting. The employees were friendly, helpful, and positive. Nice pool and whirlpool. I definitely recommend staying here.2016-04-29"
"We stayed here for 2 weeks, and the employees were absolutely wonderful during a difficult time for us. They helped with all our needs, and even let our brother stay for breakfast a few times. I highly recommend this hotel.2016-04-13"
"Great service and great experience. We enjoyed our hotel stay.2016-03-22"
