"The hotel staff was competent and extremely friendly. All the employees went out of their way to accommodate my family. The pool was closed for a private event, but an employee drove us to a sister property so we could enjoy a day of swimming, turning a bad experience into an exceptional day for us. The room service food was good. Stay here; you won't be disappointed.2016-10-02"
"The hotel was wonderful. Easy walk to the River Center. The on-site restaurant, Houlihan's, was mediocre, and the coffee bar in the lobby was awful; I had to go to the front desk to request service, then wait for a waitress who was texting. Breakfast at Ruth Ann's nearby was good.2016-03-17"
"Convenient and beautiful. Our room was ready and spotless when we arrived, and it was fabulous. Good hotel clerks and restaurant food. We'd absolutely stay here again; it's an ideal spot.2016-03-15"
"Great bed and pillows - hallway looked shabby - elevators were slow - good downtown hotel.2011-10-01"
"Walk to everything downtown - seemed a bit overpriced - room was clean - bed was comfortable - great on-site restaurant.2011-07-01"
"We were moved to the old section of the hotel, which was a former mill - liked the exposed brick walls - room was quiet - the lobby was beautiful - great stay.2011-06-01"
"Expensive for a family - hotel was clean and safe - no coffee available in the lobby - on-site Starbucks and restaurant were expensive - no vending machines.2011-06-01"
"Our room was in the old part of the building - other guests were noisy at night.2011-04-01"