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How to View or Cancel Your Reservation

Beware: Some reservations have expensive cancellation penalties. Please read the hotel's policy carefully – before you cancel.

To cancel multi-room reservations, you must cancel the reservation for each room.

Please cancel your reservation directly with HotelGuides.

If you do not cancel through HotelGuides, we cannot help you if the hotel charges you for an unused reservation.

If you have any problems viewing or canceling a reservation, please write us at service@hotelguides.com ... or call us at 1-800-916-1392.

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