Northern Arizona University Hotels – NAU
Flagstaff, Arizona

Good location - nowhere to hang clothes, and there was no luggage rack - dresser drawer bottoms were so loose that they were unusable - don't recommend - May 2011

Close to the university - needed a major upgrade - smoking and non-smoking rooms should've been separated - room was old - walls were dirty - electrical outlets didn't work and had missing covers - bathroom fixtures and bathtub enclosure needed deep cleaning - Sep 2011

Room was dirty - bed had bedbugs - a terrible stay - Aug 2009

Room smelled bad - didn't like the decor - bed was uncomfortable - Aug 2009

Small, older motel was great for the price - Nov 2007

Old motel in need of upgrading - right on Route 66 - good price - bedroom door had a huge gap between wall and door - Oct 2007

A little pricey - nice, quiet room - a comfortable place to stay - May 2009

Good value - some remodeling underway, so it was noisy and dusty - Apr 2009

Good bed - enjoyed my stay - Nov 2008

Excellent location for exploring the area - room was spacious and well-appointed - nice hotel - Aug 2008

Close to restaurants, away from the trains - room and lobby were clean - carpet was stained - check-in clerk was courteous - wonderful breakfast with hot and cold selections - Jul 2008

Great location and value - nice room for the price - loved the pool and pool table - no yogurt at continental breakfast - Jul 2011

Good location and rates - only had 3 pillows per bed - Jan 2011

Great location and rates - beds weren't comfortable - Nov 2010

Nice, clean place to stay - Sep 2010

Room was clean - front desk staff was quite rude - won't stay again - Aug 2010

Everything was great - Jun 2011

Room was clean - heard a humming sound on the 2nd floor - friendly staff - Apr 2011

The kids loved the indoor pool - nice stay - Mar 2011

Great rates - room needed better soundproofing - limited options at breakfast - Oct 2010

Appreciated the complimentary breakfast and drinks - a winner - Sep 2010

Room was clean - nice stay - Aug 2010

Convenient to Northern Arizona University - room was nice and clean - staff was friendly; even printed out a map of the campus for us - English muffin at breakfast was stale, but everything else was good - great stay - Apr 2010

Close to I-40, easy to find - walk to restaurants and bars - no TV remote control or TV channel guide in the room - Nov 2008

Easy access to Arizona State University - staff was helpful - I'd stay again - Aug 2008

Convenient and clean - needed more electrical outlets - good breakfast - Jun 2008

Mattress sagged in the middle - had to pay for Internet access - good breakfast options - my stay was nice enough - Dec 2008

Close to NAU - room needed updating, and the carpet was stained - staff was exceptionally friendly, helpful, and accommodating - grill cook was singing and happy - I'd stay again - Nov 2008

Room was clean, but wasn't ready when I arrived - liked the hot breakfast - Jun 2008

Didn't get requested handicap room, though we called hotel and were assured we would - room was clean and in good repair - heard some train noise, but it didn't wake us at night - we had a problem with the door, and maintenance responded within minutes - clean, nicely-appointed lobby - hotel was extremely busy, but check-in was quick - liked the express checkout - manager's reception included complimentary snacks and drinks - great cooked-to-order breakfast with lots of hot and cold selections - complimentary USA Today newspaper was a nice touch - an overwhelmingly positive experience - Aug 2007

Room was small and dirty; had to call for housekeeping our 2nd evening - found apparent blood splattered on wall - our room was next to the noisy pool, and it didn't close until midnight - staff wasn't knowledgeable about the Grand Canyon - disappointed - Jul 2007

Good location and rates - bathroom was small - nice staff - good breakfast - our kind of hotel - Jan 2010

Friendly staff - I was satisfied - Dec 2009

Quite adequate - Oct 2009

Convenient location away from the train noise - room was small, but clean and well-appointed - bathroom was small - bathtub didn't drain well - adequate breakfast - Aug 2009

Trash pickup was right outside my room at 4:45 AM - breakfast was delightful - pretty good overall - Sep 2008

Nice room - staff was courteous - Sep 2009

Good location - hard to operate the shower; a fixture came off the wall - Jun 2008

Clean, superb room - staff was friendly - pantry prices were reasonable - wonderful experience - May 2010

Room and double beds were too small - nice staff - enjoyed the pool and whirlpool - Mar 2008

Convenient to NAU - room was clean - good continental breakfast - Nov 2009

Non-smoking room was clean, but smelled like smoke - beds were comfortable - nice bathroom - good place to stay - Aug 2009

Close to NAU and area attractions - hotel was nice, clean, and quiet - Mar 2009

Close to NAU campus - room was spacious and quiet- even the toilet flushed quietly - great place to stay - Oct 2008

Close to NAU - needed extra blankets in the room - nice staff - walkways from parking lot to rooms was narrow and hard to maneuver with luggage - nice place to stay - Mar 2008

Staff was friendly - breakfast wasn't that good - good stay - Sep 2009

Room was comfortable - breakfast food ran out early, and the breakfast room wasn't wheelchair-accessible - Apr 2009

Clean, quiet room with great beds - I was pleased - Mar 2009

Convenient to the airport and restaurants - Aug 2008

Good value - 1st room smelled like smoke; I was accommodated without question when I asked for a room change - breakfast was served downstairs, but seating was upstairs - no elevator - Aug 2008

Room was clean - nice staff - Jul 2011

Nice hotel - room was clean - friendly staff - Jul 2011

Room was clean - wonderful front desk staff - the calamari at the on-site restaurant was horrible - Feb 2011

Room was big, clean, and quiet - didn't like the Sleep Number bed - nice lobby - had an outdoor pool - great bar - Jul 2008